Skip navigation

Illustrator

dbattle76 Calculating status...

Currently Being Moderated

Blank Illustrator Swatch Windows?

Jul 30, 2012 6:10 PM

Tags: #illustrator #problem #cs5 #swatches

I just upgraded my iMac to OSX Mountain Lion, and now, when I try to open a swatch window in Illustrator (5.1), the window is blank, like so:

This happens with the default swatches as well as the Pantone ones. I've been able to load the same swatches in both Indesign and Photoshop. Google has been no help-is there something I'm missing here?

646 Views 4 Replies Latest reply: dbattle76, Jul 31, 2012 8:36 AM

Replies

Currently Being Moderated

1. Wade_Zimmerman,

Jul 30, 2012 8:00 PM in reply to dbattle76

Report

Often when you update software especially the system then ther permissions become set wrong.

Try to repair the permissions with the disk utility and you might alos have to rest the prefernces

1. Quit Illustrator.
2.Go to User/username/Library/Preferences/ Adobe illustrator CS5 Settings and trash the settings folder or rename it (s0omething like old Illustrator settings), the whole folder not just the contents of the folder..
3. Start Illustrator. Illustrator creates a new preferences file.

On the mac in order to find the Library folder you hold down the option key and go to teh GO menu.

|
Mark as:
Currently Being Moderated

2. dbattle76,

Jul 30, 2012 11:23 PM in reply to Wade_Zimmerman

Report

Thanks for the suggestion, Wade. That didn't seem to work, though. Repaired permissions, trashed preferences, same problem. I hope I don't have to reinstall this whole thing...

|
Mark as:
Currently Being Moderated

3. Monika Gause,

Jul 31, 2012 1:40 AM in reply to dbattle76

Report

It's related to Font Explorer and there are other threads in this forum already on the same subject.

What to do: see either one of the other cwatches threads or see the "cannot place PSD"-threads. Same cause.

|
Mark as:
Currently Being Moderated

4. dbattle76,

Jul 31, 2012 8:36 AM in reply to Monika Gause

Report

Ah, I see. Did some digging this morning, and fixed it. The FEX update download isn't working, so I've just disabled it for now, and will work around it. Thanks!

|
Mark as: