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gloria rose
Currently Being Moderated

re-authorize problem

Jul 30, 2012 9:36 PM

Help!  Was not able to download books from public library.  Read forums and uninstalled Digital Editions.  Went to Adobe.com and verified Adobe ID & password.  Downloaded ADE again and hit CONTROL, SHIFT, D to de-authorize.  This worked.  However, now when trying to re-authorize ADE I get the following message and am not able to open ADE at all:  E_ADEPT_REQUEST_EXPIRED http://adeactivate.adobe.com/adept/Activate 2012-07-30T20:51:22-07:00%20(1343706682000)%20is%20before%202012-07-3 0T21:21:24-07:00%20(1343708484195) 

Any suggestions?

 
Replies
  • Currently Being Moderated
    Jul 30, 2012 11:04 PM   in reply to gloria rose

    Your system clock is off.  Check your system's time, date and time zone.

    I'll bet you'll find that one of those is off, because the message you're

    getting says that "7/30/2012 at 20:51:22-07 (these clocks are accurate to

    the hundreths of a second) is before 7/30/2012 at 21:21:24-07", which is a

    true statement.

     

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  • Currently Being Moderated
    Jul 31, 2012 12:31 PM   in reply to gloria rose

    Gloria, the message says otherwise, and that's what ADE goes by....

     

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