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Why can't I hear the audio for my slide show outside of PSE 9?

Jul 31, 2012 12:15 PM

Tags: #elements_9 #photoshop_elements_9

I have prepared a slide show with audio in Photoshop Elements 9.  It plays fine within the PSE 9 viewer, both slides and audio.  However, when I try to view it on Windows Media Player, the audio does not play, though the slide show does.  I am also interested in playing the slide show on my TV through a DVD player.  I have converted the slide show with audio to an avi format using Free Make to allow this.  Again, the slide show plays, but the audio does not.  Anyone have an idea of what I am doing wrong?  Thanks for your help.

  • Currently Being Moderated
    Jul 31, 2012 12:23 PM   in reply to http://beaver54.photoshop

    What codec is your audio encoded with—what is the extension on the file, and what bitrate is the audio?  Some of this information might be visible if you do a right-click Properties -> Details on the file in Windows Explorer.


    It sounds like PSE9 has a private codec that can play it, but the Windows system, in general, doesn’t have a codec to support it.  AVI is just an envelope for the existing video and audio.  If the audio is using a non-supported codec, then wrapping it in a AVI won’t help.  The audio needs to be something more universal.  I’d guess that a fixed, moderate bit-rate MP3 would be supported, whereas a FLAC or very high or possibly a variable-rate bit rate MP3 wouldn’t be as universally supported.

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