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Kaiser04411
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Why does the site keep downloading the 32bit version of flash player when I'm running a 64bit system

Jul 31, 2012 11:49 AM

Tags: #help #flash #install #32 #64 #player #download #installation #bit #64bit #flashplayer #installed #32bit

As the title says, I'm currently running Windows 7 64bit. I've downloaded flash player from 4 different browsers, and they all download the 32bit version of flash player; I used Firefox, Chrome, IE 32bit, IE 64bit. Is this working as intended, or am I missing something here?

1316 Views   7 Replies   Latest reply: Pat Willener, Jul 31, 2012 5:51 PM
 
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  • VikramGaur
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    1. VikramGaur,
    Jul 31, 2012 12:26 PM   in reply to Kaiser04411
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    Hello,

     

    Welcome to Adobe Forums,

     

    Beginning with Flash Player 11.3, the universal 32-bit installer will include the 32-bit and 64-bit versions of the Flash Player.

     

    Thanks,

    Vikram

     
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  • Kaiser04411
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    2. Kaiser04411,
    Jul 31, 2012 12:50 PM   in reply to VikramGaur
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    Than why does it continue to install the 32bit version of Flash? I installed several different version. I went to control panel > searched flash and it states its 32bit version. The installer didn't even give an option to install the 64bit.

     
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  • VikramGaur
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    3. VikramGaur,
    Jul 31, 2012 1:31 PM   in reply to Kaiser04411
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    Hello,

     

    When you install Flash Player on a 64bit OS, it install both the version of Flash Player (32-bit & 64-bit)

     

    I just tested this 5 minutes ago.

     

    Thanks,

    Vikram

     
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  • Kaiser04411
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    4. Kaiser04411,
    Jul 31, 2012 2:27 PM   in reply to VikramGaur
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    Then you can explain to me why it only shows 32bit in this screen shot? I've just tested this for the past 5 hours.

    32bit.png

     
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  • VikramGaur
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    5. VikramGaur,
    Jul 31, 2012 2:42 PM   in reply to Kaiser04411
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    Hello,

     

    It will show Flash Player 32-bit on Control Panel, same on my computer.

     

    If you check C:\Windows\system32\Macromed folder, you will find multiple files in "Flash" folder (Confirmation that 32-bit Flash Player is installed)

     

    Also check C:\Windows\SysWOW64\Macromed Folder,  you will find multiple files in "Flash" folder (Confirmation that 64-bit Flash Player is installed)

     

    Thanks,

    Vikram

     
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  • Pat Willener
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    6. Pat Willener,
    Jul 31, 2012 5:49 PM   in reply to VikramGaur
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    VikramGaur wrote:

     

    If you check C:\Windows\system32\Macromed folder, you will find multiple files in "Flash" folder (Confirmation that 32-bit Flash Player is installed)

     

    Also check C:\Windows\SysWOW64\Macromed Folder,  you will find multiple files in "Flash" folder (Confirmation that 64-bit Flash Player is installed)

    Sorry, that is not quite correct; see below...

     

    If you check C:\Windows\system32\Macromed folder, you will find multiple files in "Flash" folder (Confirmation that 64-bit Flash Player is installed)

     

    Also check C:\Windows\SysWOW64\Macromed Folder,  you will find multiple files in "Flash" folder (Confirmation that 32-bit Flash Player is installed)

     

    64-bit software is always installed in the system32 folder.

    32-bit software is always installed in the syswow64 folder.

     
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  • Pat Willener
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    7. Pat Willener,
    Jul 31, 2012 5:51 PM   in reply to Kaiser04411
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    The fact that the Control Panel applet is titled "32-bit" is quite irritating; please vote at https://bugbase.adobe.com/index.cfm?event=bug&id=3295974 to have this corrected!

     
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