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VA-Gentleman
Currently Being Moderated

Lost all data in computer failure.  How do I recover Elements 10 software

Jul 30, 2012 4:37 PM

Tags: #elements #computer #failure #hardrive #redownload

I purchased downloaded Elements 10 within the past year.  Recently had major failure in primary hard drive on my computer and lost all data.  I have reinstalled Photoshop from disks, but do not have disk for Elements.  I downloaded it as a trial program and then paid to activate it after the 30-day trial period.  My question is how can I download the program again without paying the full cost again?

 
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  • Currently Being Moderated
    Jul 30, 2012 4:48 PM   in reply to VA-Gentleman

    Moved to Photoshop Elements

     

    If you purchased it from the Adobe Online store, you should be able redownload the software from your account. Then you should back it up to an external drive or to DVDs so that you can restore it again if you need to.

     
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  • Currently Being Moderated
    Jul 30, 2012 5:09 PM   in reply to VA-Gentleman

    Simply download and install the trial software, and use your serial number to activate it.

     

    Ken

     
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  • Currently Being Moderated
    Jul 31, 2012 7:21 AM   in reply to photodrawken

    But always, always save the download someplace away from your main drive, as MichaelKazlow suggested. There's no guarantee that you will always be able to get the download again.

     
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