Dear Chris: I filed a bug report with .dmp.zip attached. It was not letting me attach the .dmp unless I zipped it. Now my question is: Should I file a new bug report for every crash or keep attaching the .dmp file to the same bug report? I have something like 5 crashes per day (i.e., every time I play a video).

--Thaks for your help

-gajananam

Dear Chris: The bug report no. is 3153472, filed under my login gajananam.

What fiexes are there in the new version 11.2.202.228? Should I update mine an start using it?

--Cheers

--gajananam

Dear Chris: After updating to 11.2.202.228, I still have crashes on every video. Please see bug re4port no. 3154705 with .dmp attached. Sometimes instead of BSODing, IE8 closes with the following error.

problem signature:

Problem Event Name: APPCRASH

Application Name: iexplore.exe

Application Version: 8.0.7601.17514

Application Timestamp: 4ce79912

Fault Module Name: Flash32_11_2_202_228.ocx

Fault Module Version: 11.2.202.228

Fault Module Timestamp: 4f6278e1

Exception Code: c0000005

Exception Offset: 0018da74

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 1033

Additional Information 1: 0a9e

Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

Additional Information 3: 0a9e

Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

--Please Help

--gajananam

Dear Chris: I ran the system memory diagnostics and every thing seems ok. My system does not have memtest86. Shoud I download it from microsoft web site and run it? Also, is dxdiag the output of memtest86?

--cheers

--ram

Dear Chris: Ok, When I hit F9 on bootup, it runs a detailed memory diagnostics, I guess this is memtest86. This showed no issues. Let me run dxdiag and send you the output.

--cheers

--gajananam

Dear Chris: I have attached, to bug report no. 3154705, i)dxDiag report and ii) new dump file.

Also added a note on memory diagnostics coming up clean. This is per your request.

Gambit, in another thread, fixed the issue by replacing his realtek audio card. Should I now try that approach, or you may find a workaround for me?

--cheers

--gajananam

I've noticed this happening since the last update to Flash Player. This only happens on one of my PCs, not on all of them. I'm running the DirectX Debug Runtimes, which give the following output when running the plugin from Firefox:

[3280] Direct3D9: :====> ENTER: DLLMAIN(6830d9a0): Process Attach: 00000cd0, tid=000012e4

[3280] Direct3D9: :====> EXIT: DLLMAIN(6830d9a0): Process Attach: 00000cd0

[3280] Direct3D9: (INFO) :Direct3D9 Debug Runtime selected.

[3280] Direct3D9: (INFO) :======================= Hal HWVP device selected

[3280] Direct3D9: (INFO) :HalDevice Driver Style b

[3280] Direct3D9: :DoneExclusiveMode

[3280] Direct3D9: (INFO) :Using FF to VS converter

[3280] Direct3D9: (INFO) :Using FF to PS converter

[3280] Direct3D9: (INFO) :Enabling multi-processor optimizations

[3280] Direct3D9: (INFO) :DDI threading started

[3280] Direct3D9: (ERROR) :Final Release for a device can only be called from the thread that the device was created from.

When accessing the same page from Internet Explorer, this brings down the entire iexplore process (And there's no debug output through DebugView available).

Looks like the new version of flash player is invoking undefined behaviour?

Hi Chris,

I've added bug #3162242 as requested.

Cheers,

Steve

Dear Chris: The new release 11.2.202.233 also BSODs after 12 mins. Pleaes see the bug report no. 3166127. The dump file is attached.

Does Adobe normally release a new version 2nd Fri. of every month? Shall I wait till May to test try again?

--Cheers

--gajananam

Dear Chris: I would like to try the 11.3 beta. Where do I download it from?

--gajananam

Hi Chris,

The v11.3 plugin for Firefox still crashes - although this time without any debug output from DebugView. Previously I would just get the FlashPlayer control showing "The Adobe Flash plugin has crashed. Send crash report", whereas now I get the standard Windows Problems and Solutions dialog opening with "Adobe Flash Player 11.3 r300 has stopped working" and then the "The Adobe Flash plugin has crashed. Send crash report" message.

As before, the Release Direct3D runtimes do not show the problem. I've added a note to the bug report with this information.

Having the exact same issue on my Windows 7 64Bit laptop.  Started happening a few weeks ago.

Every single time I load my browser (Whether it is Chrome, Firefox, IE) I have my favorites set to boot up on each one, some of them have flash and as soon as the browser loads, Flash crashes.

So very very frustrated right now. 

I uninstall flash, reboot, reinstall, load browser, crash.

Any updates on the crashes for Flash?  Is there anything I can do to get help on this from Adobe?

TIA,

Whiteice

I have a miserable time with Flash as well. It crashes daily on my kids Vista machine, but last week I got a brand new Dell E6530 Windows 7 64. This machine is spanking new and has only Office and the main browsers on it, and Adobe X Standard. Flash crashes like crazy. I am on 11.3.300.268. Crashes like mad in FF, and to a lesser degree everywhere else. Funny thing is it also crashes on my Mac Book Air 2011, though not very often. These computers are brand new, unmolested, as delivered by Dell and Mac.

Geesh, even if it is going to crash a lot, can you make it crash quickly rather than hang my browsers for 2 minutes everytime? At least it does not crash the browsers - they seem to recover to the Flash Crashed image just fine. I have a BSCs and have been writing code for 17 years - unhandled exceptions usually happen very quickly unless there is a stack overflow, race, or infinite loop.

Dear Schneiderman93: How do I download pepper flash? I have a windows 7 64-bit machine, and about:plugins only shows shockwave flash and nothing else. Shockwave flash, of course, crashes ad infinitum.

--regards

--gajananam

Hey Chris, using pepper flash does help some (disable all other flash add ons). YOU have been great to try and find solutions. Thank you! Is Adobe not going to work on a fix to this problem? Doesn’t say much for the company. Anyway, thanks for your support!

Try this

- In Chrome type “about:plugins” in the address bar (instead of www.)

- Click the + next to details in the top right corner

- scroll down to flash player and disable all of them except Pepper Flash (may be shortened to pep)  version 11.2.31.144 (you may have 1 or 2 others.) Here's what it looks like

I'm not sure how to do this in Firefox. Also, this may not fix everyones problems, however it worked for me so I thought I'd spread the word.

Dear Sniderrick3: Thanks; Mysteriously, I am able to find the "pepper flash" in my windows xp chrome, but not in my win 7 chrome at home. I was searching for this in Windows 7 in chrome. It said my Chrome is up-to-date but I cound not locate pepper flash. Will try again tonight.

Does pepper flash completely solve the problem of crashes or just helps a little?

--Thanks again for your help

--gajananam

My answer as of right now is to disable Adobe Flash in Firefox.

With respect, you do not seem to have gotten it right for many months. This latest update is the worst of the worst. Firefox is almost unusable for any page that has Flash on it with this plugin enabled. The Flash seems to restart and restart every second or so and I'm constantly clicking.

So, no thank you, Adobe. Perhaps HTML 5 standard will become more universal and make this buggy, crash-prone, resource-hogging, irritating piece of software obsolete.

Regards,

Alan Stancliff