can anybody suggest any solutions for the above error message i keep getting,
many thanks for you time and aby help you can give...
Thanks for getting in contact, I'm using cs5 after effects on a
Model Name: iMac
Model Identifier: iMac11,3
Processor Name: Intel Core i5
Processor Speed: 2.8 GHz
Number Of Processors: 1
Total Number Of Cores: 4
L2 Cache (per core): 256 KB
L3 Cache: 8 MB
Memory: 4 GB
the weird thing is about my error is that on the imac I have 2 users, on one of the users I can import psds no problems but on the main user if I try to import a psd i get the above error message,
thanks for any suggestions or help with this issue, its a bit of a pain to have to keep switching between users to use after effects.
You've either got some permissions issues with one of the users or you're cache files are in the wrong place, or you're out of hard drive space, or your AE preferences are fouled up. If it's preferences just restart AE as the user with the problem and hold down Shift + Option + Cmnd when you launch AE and you will be prompted to delete the current Preferences file. Delete the file and try again. If you're still having problems try resetting the permissions of the problematic user. If that doesn't work and you've got plenty of drive space available, try running disk repair for that user.
That's a good temporary solution, but unfortunately when you run After Effects as an administrator, you lose the ability to drag-and-drop items into your Project window, and the Premiere Pro Dynamic Link Server won't work. It turns out the only way to truly fix the problem on PCs is to make sure your Windows User's "temp" and "tmp" folders are set to their default locations.
Message was edited by: iammichaeldavis
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