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Characters Panel displays multiple copies of font styles, PS CS6

Jul 20, 2012 11:49 AM

I saw this mentioned in the beta forums but I wasn't having any trouble with the fonts or Characters Panel at that time. Now I see numerous redundant copies of every font family style listed when I select a font family STYLE of any typeface, such as Helvetica or Arial, for example.

 

Throughout the day the list increases copies of each style exponentially by the hour. At the end of the day I am scrolling through 98 copies of Helvetica Bold to get to the next style, like Black. There should only be one Helv. Bold, one Black, one Condensed, and so on.

 

My fonts are cleaned and organized frequently with any corrupted fonts being removed immediately. I use FontExplorer X, Font Doctor and other type apps to manage fonts because FontBook is still retarded.

 

Anyone have any solutions or suggestions?

 

---

 

OS X 10.8 (12A256)

 

Mac Pro 2x2.4GHz Quad Core

40 GB ram

ATI Radeon HD 5870 1024 MB

(1) 27" Apple LED Cinema Display, (2) LG W2361 23" Displays

 
Replies
  • Noel Carboni
    21,318 posts
    Dec 23, 2006
    Currently Being Moderated
    Jul 20, 2012 12:06 PM   in reply to Jeff Holter

    Jeff Holter wrote:

     

    I saw this mentioned in the beta

     

    Just to clarify:  Absolutely NONE of the problems first discovered during the public beta has been fixed in the released version of Photoshop.  In fact the executables in the release package were built a week before the public beta even started.

     

    I reiterate this from time to time because I feel it represents a patent failure of Adobe to manage its software release process properly.  It's clear people expect things reported in a beta version to be fixed in the released version.

     

    We're all awaiting the 13.0.1 update, which is no doubt in the works.

     

    -Noel

     
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    Jul 21, 2012 7:29 AM   in reply to Jeff Holter

    Try clearing your font cache as per PsCS6 FAQ:

    http://forums.adobe.com/message/4313696#4313696

    Hope that helps!

     
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    Aug 1, 2012 1:57 AM   in reply to Jeff Holter

    Jeff, I have the same issue.

     

    I'm using Font Explorer X too, I'm not sure but have you tried uninstalling the Font Explorer X and see if it works?

     

    That's the next one I'm going to do.

     

    It sucks because most of font manager is quite expensive and Font Book doesn't offer the same capability.

     
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    Aug 1, 2012 3:45 AM   in reply to Jeff Holter

    Yea I guess it is Photoshop problem.

     

    I tried clearing the font cache as well, and it didn't do anything.

     

    Did you notice a performance issue or not?

     
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    Aug 1, 2012 6:42 AM   in reply to Jeff Holter

    Yea I have exactly the same thing so I know the pain.

    CS6-bug.jpg

    My colleague doesn't have the same issue though, but he's not using font explorer X, so that's something that I might try and investigate, since we can export the .fex fonts folders list and re-import it later if it's not the issue.

     

    Hope Adobe fix it soon.

     
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    Aug 12, 2012 2:06 PM   in reply to DSutanto

    I'm not running ANY font mgt software and am having the same exact "font list building" problem, plus, sometimes it decides to try and "out-think" me and change a font style/color/ext to one I was using in another layer... WTF? If I want it changed, I'll change it myself! And the "intillizing fonts" bar coming up every time I try to do something or open another file... I've been using PS since it's VERY FIRST BETA in the '80's and I've never been as frustrated with a product, esp. PS, EVER! I'm about ready to go back to earlier version and stop payment if they can't get these problems ironed out.

     

    John

     
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    Aug 12, 2012 2:09 PM   in reply to CRCJJ

    Sounds like you've got a corrupt font or OS font cache causing problems.

     

    Try this: http://helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop-cs5.h tml

     
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    Aug 12, 2012 4:30 PM   in reply to CRCJJ

    plus, sometimes it decides to try and "out-think" me and change a font style/color/ext to one I was using in another layer...

    AFAIK, that is a separate issue from the multiple listing of font styles. The innocuous multiple font styles bug should get cleared just by trashing Photoshop preferences.

    The text layer replacement bug... argh. I hope Adobe can get that solved in the next update.

     
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  • Noel Carboni
    21,318 posts
    Dec 23, 2006
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    Aug 12, 2012 4:36 PM   in reply to charles badland

    I'd be willing to bet real money that Adobe wanting to make really sure the text layer shuffling/replacement bug is fixed is why 13.0.1 is taking so long.

     

    -Noel

     
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    Aug 12, 2012 7:33 PM   in reply to Chris Cox

    why are all staff replies an "OS" problem on our end?! It's NEVER happened in ANY other Adobe product or any other version of PS... JUST photoshop CS6. Quit trying to blame a bug on someone else and fix the damn thing already! since the 80's I've prob spent 10's of K's on Adobe software, and this is the FIRST time I've bitched about it, so that should tell you something's not right!

     
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    Aug 12, 2012 10:48 PM   in reply to CRCJJ

    Because we've seen the problems before and discovered that the causes were related to the OS.

    (also, if you read more, you'd see that we do admit to problems in our code when we can verify that it really is in our code)

     

    Corrupt OS font caches aren't something we can fix.

     

    We're still investigating to see if there are other possible causes of this problem - but so far all we've seen are problems with font management programs and corrupt font caches (which seem to be aggrevated by corrupt fonts).

     
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    Aug 14, 2012 7:10 AM   in reply to Jeff Holter

    Deleting the preferences like Charles said has fixed my multiple font weight issue.

    That was great!

    I didn't have to change any of my OS preferences or font management.

     

    As for cleaning cache and corrupt font, they don't do anything, that's not the fix.

    I've run this with Lion and Mountain Lion, so this problem is Photoshop CS6 only, not the OS.

     
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