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teenat1701
teenat1701
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Photoshop CS6 extended

Aug 1, 2012 11:20 AM

Tags: #photoshop #trial #extended

I have a subscription. I have the Photoshop cs6. I need the extended part of Photshop CS6, but when I try to download it, it only downloads the regular CS6. How can i get the extended part of photoshop?

693 Views   4 Replies   Latest reply: Noel Carboni, Aug 1, 2012 12:27 PM
 
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  • Noel Carboni
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    Dec 23, 2006
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    1. Noel Carboni,
    Aug 1, 2012 11:24 AM   in reply to teenat1701
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    There is only one Photoshop download.  It enables/disables the Extended features based on your serial number.

     

    If the Extended features are not working for you, you might try deactivating / reactivating, though most users with this kind of problem end up needing to call Adobe Customer Support to get them to resolve things in their servers.

     

    -Noel

     
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  • teenat1701
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    2. teenat1701,
    Aug 1, 2012 11:29 AM   in reply to Noel Carboni
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    Thank you for the quick reply. I will try the deactivating/reactivating. I hope that works, I hate calling customer support....

     
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  • teenat1701
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    3. teenat1701,
    Aug 1, 2012 11:39 AM   in reply to Noel Carboni
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    You are awesomeness that worked! I have extended!

     
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  • Noel Carboni
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    Dec 23, 2006
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    4. Noel Carboni,
    Aug 1, 2012 12:27 PM   in reply to teenat1701
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    You're welcome.  Glad to help. 

     

    -Noel

     
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