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snakestealth24
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JVC GY-HM150 MP4 only audio no video - Please Help

Aug 1, 2012 12:02 AM

Hi there. I am using Adobe Premiere Pro CS5.5 in Windows 7 Ultimate 64 bit. I recently went to a convention with and got a ton of footage with my JVC GY HM150. Now I'm back and trying to edit but when I try to import the MP4 it only shows it as audio and is shows to be an audio file. I have updated Premiere, Media Encoder and quicktime but to no avail. Also for some reason quicktime can't open the file but I know the file good cause VLC can play it with no prob. I know from the instruction book that it encodes in a 35 Mbps (Max) MPEG2 Long GOP VBR. This really pisses me off cause one of the main things about this camera was the ease to import and edit footage.

 
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  • Currently Being Moderated
    Aug 1, 2012 2:44 AM   in reply to snakestealth24

    Copy the complete contents from the memory card to the hard disk and use Media Browser to import clips into the project. Or import the complete BPAV directory into the project and disregard the error messages.

     
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    Aug 1, 2012 11:06 AM   in reply to snakestealth24

    Report back with the codec details of your file, use the programs below... a screen shot works well to SHOW people what you are doing

    http://forums.adobe.com/thread/592070?tstart=30

    .

    For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/

     
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    Aug 1, 2012 11:20 AM   in reply to snakestealth24

    Do you have all of your sequence presets, or do a lot of them seem to be missing?

     
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    Aug 1, 2012 11:38 AM   in reply to snakestealth24

    OK.

     

    With 5.5 and earlier, the solution isn't pretty.  You'll need to deactivate the suite, uninstall it, reboot, run the Adobe Clean Script utility, reboot again, reinstall, then reactivate.

     
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