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ben.coleman83
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Strange CS6 Window

May 17, 2012 3:03 PM

Tags: #illustrator #problem #adobe #mac #bug #cs6

Just installed CS6 todayd and am enjoying it, however when I opened Illustrator I noticed the weird rounded rectangle with drop shadow that you can see in the left hand side of the screenshot below. It's a persistent problem, I closed and reopened the program a few times. I gues I would call it a phantom window, since it's not clickable, even though my mouse's cursor changes when I hover over it. Any ideas on what it is or how to get rid of it? Thanks!

 

Screen Shot 2012-05-17 at 3.00.24 PM.png

754 Views   7 Replies   Latest reply: Gabe Berry, Aug 1, 2012 12:47 PM
 
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  • Larry G. Schneider
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    1. Larry G. Schneider,
    May 17, 2012 3:24 PM   in reply to ben.coleman83
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    Somebody else had it and tracked it down to the Workspaces folder. Did you modify a workspace?

     
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  • Manish-Sharma
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    2. Manish-Sharma,
    May 17, 2012 7:09 PM   in reply to Larry G. Schneider
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    what happens when you press the "Tab" key on your keyboard , does it disappers along with all the pallete?

     
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  • Gabe Berry
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    3. Gabe Berry,
    Aug 1, 2012 12:23 PM   in reply to Larry G. Schneider
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    I have this same phontom rounded rectangle. I created a new workspace and it just got bigger (longer). See attached screen shot.

     

    Screen shot 2012-08-01 at 2.20.49 PM.png

    Any ideas on how to get rid of it?

     
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  • Gabe Berry
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    4. Gabe Berry,
    Aug 1, 2012 12:23 PM   in reply to Manish-Sharma
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    Didn't go away...

     
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  • Gabe Berry
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    5. Gabe Berry,
    Aug 1, 2012 12:31 PM   in reply to ben.coleman83
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    Just got it to go away. Go to WINDOW in your menu bar and turn on (check it) "Application Frame."

     

    You may have to turn on "Application Bar" first. That is the way I got it to go away.

     
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  • [scott w]
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    6. [scott w],
    Aug 1, 2012 12:35 PM   in reply to Gabe Berry
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    I suspect that didnt' remove it, but rather hid it behind the Application Frame. Many Mac users don't find the Application Frame valuable.

     

    You really shouldn't have it to begin with. Did you copy workspaces from an old installation?

     
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  • Gabe Berry
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    7. Gabe Berry,
    Aug 1, 2012 12:47 PM   in reply to [scott w]
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    Not sure if Illustrator CS6 tried to copy my old Illustrator workspaces or not. I didn't try to copy my old ones. The phantom box MAY be hidden. Not sure, as I can no longer see it. But anyway, as long as it is out of my way, I'm a happy camper.

     
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