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Please check that this is a valid FrameMaker document.

Aug 1, 2012 2:53 AM

I am working to convert a very large FrameMaker manual into RoboHelp. Two of the files are over 330MB each. When I try to link or import either of these, I get the message that "File X could not be opened. Please verify that FrameMaker is installed and this is a valid FrameMaker file."

 

I have several other files that work fine. I do have FM installed and these documents open fine in FM. I see from a 2008 post that the diagnosis of a similar problem was large file size. Is there any workaround? I have a lot of cross-references in these files that are going to be wrecked if I break it up into smaller files. Plus, breaking them up into a zillion files is going to wreck any advantage I had from linking to the source files.

 

I am on a very short deadline with this. Please help!

 
Replies
  • Currently Being Moderated
    Aug 1, 2012 6:08 AM   in reply to JayHBar

    Are you running the 32 or 64 bit version of Win7? If 64, you could try adding more RAM to see if RH could digest those 330 MB files. If that’s not possible, try closing down as many apps as possible to conserve memory – just leave FM open at its starter screen.

     
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    Aug 1, 2012 8:18 AM   in reply to JayHBar

    Hi Jay, please open all the files in FrameMaker and update your book prior to updating the files in RH. Address any errors in your update process.

     

    The "File X could not be opened" mssg makes me think that there's a missing resource or other dialog that is hanging up your process. Opening files and addressing ALL resulting dialogs will remove that impediment.

     

    **make sure you're not suppressing your errors via the Frame Alert Preferences, as this only masks "problems" in your FM files.

     

    -Matt

    @mattrsullivan

     
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    Aug 1, 2012 8:36 AM   in reply to mattrsullivan

    Good suggestion Matt – I hadn’t thought about that approach.

     

    @Jay – RH is always much happier with more RAM to play with

     
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    Aug 1, 2012 9:15 AM   in reply to Jeff_Coatsworth

    @Jeff - I think that statement should be more general.

     

    Generally speaking, nearly *ANY* application is happier with more RAM, but like many things, you may have all the RAM in the world and it may make no difference.

     

    For example, I'm salivating because Google is installing Google Fiber here in my city. 100 times faster than my cable modem. But I've also been researching and I find that if I'm trying to Skype and my partner I'm skyping with has a low speed connection, my experience will be the same as before, as part of what I'm doing depends on the recipient.

     

    Just pondering out loud a bit... Rick

     

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  • Currently Being Moderated
    Aug 1, 2012 9:34 AM   in reply to JayHBar

    Hmm, maybe try importing the book file instead of a bunch of chapters...

     
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    Aug 1, 2012 10:56 AM   in reply to Captiv8r

    LOL – you are entirely correct ;>)

     
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    Aug 1, 2012 10:50 PM   in reply to JayHBar

    If the files are that huge, then you've imported your graphics by copy, rather than by reference. FM internally stores the image files as uncompressed simple rasters. Not an optimal FM workflow to begin with.

     

    In the two really big FM files, you can do a quick test to see if the graphics are the culprits by toggling them off ( esc v v ) in the respective files. Save and then try a RH conversion.

     
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  • Currently Being Moderated
    Aug 1, 2012 11:12 PM   in reply to JayHBar

    FM11 allows you to remove the facet associated with your imported graphics. For more info, see the FM11 Reviewer's Guide, available at the FrameMaker product page at adobe.com

     

    Not sure how much this will reduce the file size, but should help somewhat.

     

    BTW, what was your file type for screen shots?

     

    Another thought might be some sort of ExtendScript processing to automate conversion. Sorry but I don't have any insight on where to start or whether this is even possible.

     
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    Aug 2, 2012 5:31 AM   in reply to JayHBar

    How did you get the graphics in the FM file (& what format are they)? Did you insert them by pasting or import by reference?

     
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  • Currently Being Moderated
    Aug 2, 2012 5:56 AM   in reply to JayHBar

    Oh dear - you've definitely pasted them into the FM document - not best practice as you now know. Since you've got FM10, you've got Extendscript built in for free - there may be scripts out there that can do resizing for you. You may end up having to resize the PNGs outside of FM and re-import them manually.

     
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  • Currently Being Moderated
    Aug 2, 2012 7:19 AM   in reply to JayHBar

    Yes, the facet option is a new feature only available in FM11

     
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  • Currently Being Moderated
    Aug 2, 2012 8:28 AM   in reply to JayHBar

    That's great news - I vaguely remembered reading that blog post, but since I hadn't had any time to poke around with Extendscript or use much in the way of graphics in FM, I'm sorry I couldn't have linked to it for you.

     
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