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zooplancton
Currently Being Moderated

adobe application manager is in english, but app CS6 downloads in a foreign language.(?)

Jul 20, 2012 9:18 AM

Tags: #issues #cs6 #language

hello,

trying to download CS6 but all i'm getting is what looks to me is dutch or swedish.

anyone know how to get it all back to english? frustrating first glance at CS6.

 
Replies
  • Currently Being Moderated
    Jul 20, 2012 3:03 PM   in reply to zooplancton

    Try launching the Adobe Application Manager on your system from either the start menu (Windows) or Applications folder (Mac). On the lefthand side should be your name and a little triangle, click this to reveal a menu with Preferences. Select preferences, in here should be an option for the Language. Confirm it is set to English. You might need to reinstall products after the change. Let me know if this helps.

     

    -Dave

     
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  • Currently Being Moderated
    Aug 1, 2012 11:09 AM   in reply to zooplancton

    Hi Zooplancton,

     

    A couple more questions to help me better understand everything involved:

     

    - What OS are you on and version thereof? (ex Window 7 64-bit, OSX 10.7.4, etc)

    - What language is your OS set to?

    - Is there a reason you chose English - (International) vs English (North America), just seemed odd?

    - Is this a home computer or work computer on a network? just want to ensure you are an administrator

    - Does the language appear to be the same regardless of if you reisntall?

    - Which products have you installed already that you are seeing this in?

     

    Please follow up when you get the chance.

     

    Thanks,

     

    -Dave

     
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  • Currently Being Moderated
    Aug 1, 2012 2:36 PM   in reply to zooplancton

    Thanks for the update, yeah let me know if its fixed? strange

     
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  • Currently Being Moderated
    Aug 1, 2012 4:48 PM   in reply to zooplancton

    Sure, happy you got it fixed!

     
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