Adobe Community: adobe application manager is in english, but app CS6 downloads in a foreign language.(?)

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1. David__B,

Jul 20, 2012 3:03 PM in reply to zooplancton

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Try launching the Adobe Application Manager on your system from either the start menu (Windows) or Applications folder (Mac). On the lefthand side should be your name and a little triangle, click this to reveal a menu with Preferences. Select preferences, in here should be an option for the Language. Confirm it is set to English. You might need to reinstall products after the change. Let me know if this helps.

-Dave

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2. zooplancton,

Aug 1, 2012 8:33 AM in reply to David__B

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hi david,

i set the language preference in the application manager window to english (international) and it does nothing. the next screen is in norweigen or what ever language that is.

bummed as i rteally need to get cs6 up and running.

thanks for your help.

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3. David__B,

Aug 1, 2012 11:09 AM in reply to zooplancton

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Hi Zooplancton,

A couple more questions to help me better understand everything involved:

- What OS are you on and version thereof? (ex Window 7 64-bit, OSX 10.7.4, etc)

- What language is your OS set to?

- Is there a reason you chose English - (International) vs English (North America), just seemed odd?

- Is this a home computer or work computer on a network? just want to ensure you are an administrator

- Does the language appear to be the same regardless of if you reisntall?

- Which products have you installed already that you are seeing this in?

Please follow up when you get the chance.

Thanks,

-Dave

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4. zooplancton,

Aug 1, 2012 2:33 PM in reply to David__B

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hello,

i'll snip in below:

- What OS are you on and version thereof? (ex Window 7 64-bit, OSX 10.7.4, etc)

i'm runing 10.7.4

- What language is your OS set to?

my OS is set to english.

- Is there a reason you chose English - (International) vs English (North America), just seemed odd?

i was trying the "other" english. neither work.

- Is this a home computer or work computer on a network? just want to ensure you are an administrator

home computer.

- Does the language appear to be the same regardless of if you reisntall?

yes unfortuneatley. i un-installed the entire suite and kicked everything off my desk top, then went back through the download process again, downloaded all apps and it still came out foriegn.

now, here's is something -- when i got my first iphone, it thought i was a forienger and i had to go into my phone and set the language there. but when i turned on the iphone for the first time, it was another language.

so that adds a level of wierdness huh? (to fix it, i had to go onoine and look at a series of screenshots so i could tell where i was in the settings screens)

- Which products have you installed already that you are seeing this in?

anyhting CS6 related. illustrator, photoshop and in-design. basically the suite.

thanks a ton for trying to help. i'll post a screen shot of the language.

WELL look at that. i just went to open the application manager and now its all in english. hahahahaha... 2 hours ago it wasn't... i'll report back!

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5. David__B,

Aug 1, 2012 2:36 PM in reply to zooplancton

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Thanks for the update, yeah let me know if its fixed? strange

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6. zooplancton,

Aug 1, 2012 4:45 PM in reply to David__B

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just finished re-downloading everything and its all fixed. i have no idea what happened, but its all good now.

weird thing was, when i launched the application manager twice today it was foreign language, then after i wrote that long reply, i checked it again and it was english.

SO, apparently setting it to english international must have promtped something. ? but,

i am a happy man now.

thanks a ton david.

-brandon

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7. David__B,

Adobe Creative Cloud

adobe application manager is in english, but app CS6 downloads in a foreign language.(?)

Jul 20, 2012 9:18 AM

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