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OISSander
Currently Being Moderated

Please Help

Aug 1, 2012 3:09 PM

I don't even know how to describe what I'm seeing.  I usually write my Help topics in Arial 10pt font.  I have the heading in a different font size and color.  Everything looked fine, but now when I open a Help file the wording looks tiny.  When I check the font size it says Arial 10pt, but it looks like 6pt.  Anyone every seen this and how do I fix?  The font doesn't even look Arial.  How did it get changed?  I did not modify the style template at all.  I have over 1000 topics in this one Help file.  Will I have to touch each topic to fix?  I would copy something in but I don't know if it would look right.  UGH!  Time to go home for the night.

 
Replies
  • Currently Being Moderated
    Aug 1, 2012 6:30 PM   in reply to OISSander

    Perhaps you accidentally changed the zoom in your browser? If you're using Internet Explorer, you should be able to see the zoom % in the bottom right corner of the status bar. Just click the drop-down and select 100%. Or you can press Ctrl and use the mouse scroll wheel to zoom in and out.

     

    Amebr

     
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  • Currently Being Moderated
    Aug 2, 2012 5:28 AM   in reply to OISSander

    Maybe you need to tell us some more info - what kind of help are you producing? Maybe a screenshot of what you're seeing would help - use the camera icon in the web interface to upload a screenshot.

     
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  • Currently Being Moderated
    Aug 2, 2012 6:44 AM   in reply to OISSander

    There is no font name next to the style name (Normal). That suggests a CSS issue. Try linking to a different CSS to confirm.

     


    See www.grainge.org for RoboHelp and Authoring tips

     

     

    @petergrainge

     
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  • Currently Being Moderated
    Aug 2, 2012 6:51 AM   in reply to OISSander

    You could have gone to the toolbar where there is an icon that allows you to apply a different CSS. Some paragraphs might not have looked right because they use a style not in the new CSS but it would have told you if the Normal style was working from a different CSS.

     


    See www.grainge.org for RoboHelp and Authoring tips

     

     

    @petergrainge

     
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  • Currently Being Moderated
    Aug 2, 2012 6:54 AM   in reply to OISSander

    FYI - this is just the topic editor within RH, it's not your help output itself. What you see here is not necessarily what you get when you produce the help output.

     
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  • Currently Being Moderated
    Aug 2, 2012 7:29 AM   in reply to OISSander

    You do realise you can edit the styles? What is supplied is just a starter, you don't have to accept the styles as they are.

     


    See www.grainge.org for RoboHelp and Authoring tips

     

     

    @petergrainge

     
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  • Currently Being Moderated
    Aug 2, 2012 7:49 AM   in reply to OISSander

    That's what the forum is for. When answering questions you often don't know how much the posters knows so best to check when not sure.

     


    See www.grainge.org for RoboHelp and Authoring tips

     

     

    @petergrainge

     
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