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Adobe Reader for iOS

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Adobe Reader cuts off

Aug 1, 2012 4:02 PM

How can I operate Adobe Reader, which cuts off suddenly only after a few minutes of viewing document?

BTW, viewing PDF docs in iBooks does not have this problem, but Adobe Reader iOS has much more functionality than iBooks.

286 Views 4 Replies Latest reply: Steve Werner, Aug 1, 2012 6:12 PM

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1. Steve Werner,

Aug 1, 2012 4:16 PM in reply to red5sub@me.com

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What version of Adobe Reader? What device are you working on? Have you tried restoring your device or resetting your device? (Often, errors which appear to be in the app are because you haven't reset your device for a long time, if ever.)

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2. red5sub@me.com,

Aug 1, 2012 5:45 PM in reply to Steve Werner

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I'm using a first generation iPad with 64 GB of memory, running the most recent iOS software. This device is new and was resent as recently as four weeks ago.

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3. red5sub@me.com,

Aug 1, 2012 5:46 PM in reply to red5sub@me.com

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I am also using the most recent version of Adobe Reader.

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4. Steve Werner,

Aug 1, 2012 6:12 PM in reply to red5sub@me.com

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I'd suggest resetting your iPad. Hold down the Home button and the Sleep/Wake button at the same time. Wait until you see the Apple icon, and let it boot up.

Then try using Reader and see if you have the same experience.

If it's a very large PDF, it's possible that you might have performance issues which depend on the memory of the device.

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