Photoshop and Illustrator won't install.

[Benzart151]

The download status bar on the application manager gets all the way to the end and gets stuck there and the program never installs. I left Illustrator for three days and it was still stuck. It also took more than 24 hours to install InDesign. I tried using the Adobe cleaner tool to remove any remnance of CS4 apps but it wouldn't run on my computer. I got what looked like a command line screen for about a second. Too fast to even think about reading what it said. Any ideas? I can't work without these two programs.

[David__B]

Hi Benzart151,

Might try download the trial version of these products and converting them to licensed Creative Cloud using the "License This Software" button

or try installing again when working in a new administrative user account

• Windows XP: Choose Start > Help And Support and see the article "Add a new user to the computer," or contact your system administrator.
• Windows Vista/Windows 7: Create new local administrator account (Windows Vista) (kb404912)
• Mac OS: Creating and modifying user accounts on the Apple support website

-Dave