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AIR app seems to become unresponsive after sitting idle

Jul 31, 2012 3:35 PM

I built a straight forward info kiosk using Flash AS3 and used AIR to distribute it.

 

The main items of the file:

Straight ahead navigation with buttons that jump to frame markers.

It has a 3 minute timer which returns it to the start page if it is not touched within that time limit.

It has several screens that display web pages in a component web browser window.

 

The problems I have hit: I have had the kiosk react as if the timer were set to 5 seconds and return to the home page too quickly. I have had buttons not work while others were working.

 

But a restart of the AIR app corrects these issues and it works fine. It worked fine in my office however I did not test it in auto mode over several days of turning on and off and running all day.

 

The system it is on is Windows 7. The system auto starts each morning, launches the app, then shuts down at days end.

 

Could there be an issue with the app being up for 8 hours a day? Does it need to refresh itself?

 

Any input is appreciated.

 

Thanks

 
Replies
  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Jul 31, 2012 4:43 PM   in reply to 74designer

    Hi, sorry you're having to deal with this.  What version of AIR is being used for your application?  If it's not AIR 3.3, could you give this version a try (or AIR 3.4 on our labs.adobe.com site)?  There shouldn't be a problem with the app running for multiple days at a time unless we're dealing with some sort of leak.

     

    Thanks,

    Chris

     
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  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Aug 1, 2012 8:40 PM   in reply to 74designer

    For leak, I meant a memory leak.  Something that might accumulate over time and affect the program's functionality adversely.

     

    Chris

     
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  • Currently Being Moderated
    Nov 14, 2012 5:52 AM   in reply to 74designer

    same problem here... we have a simple kiosk app, with one FLVPlayback instance... there is a listener for keyboard... if someone press any key, video is seeked and played..

     

    it is working perfectly for some time and then it just stops working without any reason... there cant be any memory leak (if it is not in FLVPlayback)

     
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  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Nov 19, 2012 2:50 PM   in reply to Jakub Wagner

    While this might be difficult to reproduce and debug, I would recommend opening a new bug on this at bugbase.adobe.com and include a copy of your application so we can test it internally.  If you'd like to keep it private, please feel free to send it to me directly at ccampbel@adobe.com.

     
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