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Acrobat Standard 6.0.1 not opening

Aug 2, 2012 5:24 AM

Acrobat Standard 6.0.1 not opening.  Will open if I hold down the shift key but can't open documents or do anything.  Urgent fix required, business  depends on it!  Have uninstalled, reinstalled etc. Error messge is: AppName: acrobat.exe                AppVer:         ModName: unknown

  • Currently Being Moderated
    Aug 3, 2012 12:31 AM   in reply to TracyOffice

    Acrobat 6 is very old software and is no longer supported by Adobe. Without knowing details of your operating system there's nothing more we can do to help.

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  • Currently Being Moderated
    Aug 3, 2012 5:47 AM   in reply to TracyOffice


    1. Go to Control Panel>Add Remove programs and run a repair on Acrobat.

    2. Assuming you can now open Acrobat, go to help>updates and see if the updates work. If not, then go to Windows and download the updates. Install them in order (generally they are not cummulative and have to be installed in order. The download and updates may resolve the problem even if (1) does not do the job.

    3. If all else fails, then uninstall Acrobat (Of course, I am assuming you still have the CDs), remove the Acrobat folder completely, run a registry cleaner (there is one for later versions of Acrobat, not sure for AA6), and reinstall.

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