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i play farmville on facebook,it worked fine,now for the last week or so,it keeps crashing.thank you.
Ok, let's go back to the beginning...
You use Firefox; what version is it (Help | About Firefox)?
Can you try to start Firefox in Safe Mode (Help | Restart with add-ons disabled); does the crash still happen?
How exactly does it crash; Firefox just disappears?
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What is your operating system & version?
What is your web browser?
What is your Flash Player version?
[topic moved to Flash Player forum]
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HI PAT, I HAVE A HP PAVILION TRIMLINE--MOZILLA FIREFOX--FLASH PLAYER 11. THANK YOU VERY MUCH FOR REPLYING BACK TO ME.
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See if this gives you the answers to the questions I asked: http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html#main_Find_the_Flash_Player_ver...
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HI PAT, NO,I TRYED UNINSTALLING AND REINSTALLING ADOBE,DID`NT WORK. I INSTALLED JAVA ALSO.THANKS FOR TRYING.
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Is it really not possible that you can tell me your operating system and browser???
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yes,i did send it to you.hp pavilion trimline mozilla firefox.
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Ok, Firefox. On what operating system - Windows, Mac OS, Linux, ...?
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windows vista
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And finally, what Flash Player version? See (again) http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html#main_Find_the_Flash_Player_ver...
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it says 11.3.
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It should say more, something like 11.3.300.257 or similar.
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oh,o.k.,i`ll check,thanks
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11.3-300-270
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Thank you. Apparently you are using the latest version, where such crashes should have been fixed.
Can you file a bug report - see http://forums.adobe.com/thread/953796
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P.S. please report the bug number and/or URL back here in the forum.
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thanks,i looked at it ,but i`m not sure what to do? what is url? my daughter says i should`nt have a com. because i don`t know what i`m doing,lol.
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i really only talk to people or play games on it,lol.
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Ok, let's go back to the beginning...
You use Firefox; what version is it (Help | About Firefox)?
Can you try to start Firefox in Safe Mode (Help | Restart with add-ons disabled); does the crash still happen?
How exactly does it crash; Firefox just disappears?
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firefox 14.0.1 i tryed the safe mode,that did`t work. you asked how exactly does it crash? o.k.,when i put farmville on, it just crashes,it other games too.i play on facebook. thanks
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Does the same thing happen if you use Internet Explorer?
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i`m not sure,i`ll have to try it?.
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i tryed it on enternet explorer and it worked. now i put it back on firefox and it`s working again.i thank you very much for your help and your time.can you friend request me on facebook so we can continue to talk?,once again thank you. my [email address removed]
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I don't know your Facebook id; I am http://www.facebook.com/pat.willener
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o.k.,i sent you a friend request.