when I try to download Illustrator it downloads another copy of the application manager. When i try to upload a zip file I get a blank progress bar that does not move for hours with the uploading.... message.
I'm moving this thread over to our download/installation forum.
For general Creative Cloud Membership questions, here is the FAQ link:
Where are you choosing to download Illustrator from? Is it https://creative.adobe.com/? Do you have other Creative Cloud applications installed? Finally which operating system are you using?
Also for your inquiry about attempting to upload a document I would recommend creating a separate thread as installation issues and the Creative Cloud sync are fairly separate topics.