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grubb13
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I am getting error message ata when opening a 10 year old file

Aug 2, 2012 11:06 AM

Tags: #file #error #opening #old #ata

I have a customer that is asking for his art from 2002 that we have saved, but I can't open it in CS5 or CS6. I can see it in the preview window of CS5 but it almost opens and then gives an "ata" error and opens a blank document. Any idea how I can open this file?

 
Replies
  • Currently Being Moderated
    Aug 2, 2012 11:13 AM   in reply to grubb13

    Can you do a screen capture of the error and post it here (using the camera icon from the header bar)?

     
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  • Currently Being Moderated
    Aug 2, 2012 11:35 AM   in reply to grubb13

    So was this an AI8 file?

     
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  • Currently Being Moderated
    Aug 2, 2012 11:47 AM   in reply to grubb13

    One thing to try is to open in a text editing program. Do you get something that looks like this?

     

    Screen shot 2012-08-02 at 11.46.21 AM.png

     

    If so we may be able to save it.

     
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  • Currently Being Moderated
    Aug 2, 2012 11:55 AM   in reply to Larry G. Schneider

    You should read about the recovery feature in Illustrator a part of whoich is to open the file in a text edit app once opened it looks to me that the word Data does not belong there at all or should be on another line in a different string. But I think it does not belong so try deleting it.

     

    then you resave the file but not as text but as an .ai file then it might open in AI.

     

    when you have the exo-pression End it means exactly that as string so Data is destroying the expression. and a space might be also something you can try or look at the content following it to see if it belongs there.

     
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  • Currently Being Moderated
    Aug 2, 2012 12:21 PM   in reply to grubb13

    You can try to use the Find feature in the text editor to find the %%EndData line and take a screen shot of the last lines before that. I'm thinking that the preview got hosed. On a copy of the file, try changing the following

     

    Change the number of Hex Bytes in the line %%BeginData to 0

     

    Delete everything between that and the %%EndData line and save the file.

     

    Then try opening it.

     

    No guarantee but it's worth a shot.

     
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  • Currently Being Moderated
    Aug 2, 2012 1:13 PM   in reply to grubb13

    That's definitely the problem. Just keep highlighting the lines and delete.

     
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  • Currently Being Moderated
    Aug 2, 2012 1:55 PM   in reply to grubb13

    You want to go all the way through the second %%EndData.

     
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  • Currently Being Moderated
    Aug 2, 2012 2:59 PM   in reply to grubb13

    Yeah, somehow a second set of data got entered into the file. The part you are dealing with is actually binary data for the thumbnail for the file. If you have a dropbox and can send a link I'll try to look and see if I have any luck.

     
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