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cs6 starting panels and very slow application

Jul 27, 2012 9:06 AM

When I start InDesign, the 'starting panels' part of the startup process hangs for some time. After about 2-3 minutes though, the app will load. However, when I'm loaded, switching from one pallette to another (for instance, pages to layers) takes — literally — 30 seconds. During most of which I have the spinning beach ball. Has anyone else seen this?


I trashed my prefs: no love.

Uninstalled and reinstalled InDesign: no love.


OS: 10.8

computer: iMac 27" 2.93 i7 with 16GB RAM


Illustrator, Photoshop, and other Adobe apps are fine.


Any help would be much appreciated. Thanks.

  • Currently Being Moderated
    Jul 27, 2012 9:40 AM   in reply to -pk-


    I wonder what the two of you have in common...

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  • Currently Being Moderated
    Jul 27, 2012 9:46 AM   in reply to -pk-

    Do you have any font management software like Suitcase fusion or Font Expolrer ?

    Also , can you check in the Safe mode .


    I believe the issue could be some third party plugin , which may be causing that.

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  • Currently Being Moderated
    Aug 2, 2012 2:22 PM   in reply to -pk-

    I had the exact same problem with InDesign CS6. I upgraded to Mountain Lion without problems on my 2008 Mac Pro. Suddenly the panels were not opening quickly at all (beachball of death). The entire app got sluggish. I tried everything, including a clean reinstall of InDesign and a call to Adobe support. Having read this thread I suddenly realized that I too had installed Hiss on my Mac for Growl notifications. I disabled it as a startup item, rebooted and the problem instantly went away. So, Hiss was definitely the culprit! I never would have figured that out had I not read this post and follow-up replies. Thank you!

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