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After Effects CS6 Crash On Startup

Jul 31, 2012 12:42 PM

Tags: #problem #after #mac #crash #startup #after_effects_cs6

I open a project or open the app by itself, the splash comes up, then it crashes with no error message. "After Effects closed unexpectedly."

 

I uninstalled and reinstalled, but to no avail.

 

MacBook Pro

Mountain Lion

 

Anyone know anything or experiencing similar problems?

 
Replies
  • Currently Being Moderated
    Jul 31, 2012 1:28 PM   in reply to Sawyer_B

    Can you give us some more information? 

     

    Follow these guidelines for new posts - http://forums.adobe.com/message/4200845#4200845

     
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  • Currently Being Moderated
    Jul 31, 2012 1:39 PM   in reply to Sawyer_B

    Which video card in installed?

    Also, did this ever work?

     
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  • Currently Being Moderated
    Aug 1, 2012 11:28 AM   in reply to Sawyer_B

    Did you do a clean install of ML?  Are there any other programs that were loaded before installing and launching AE?

     
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  • Currently Being Moderated
    Aug 1, 2012 1:05 PM   in reply to Sawyer_B

    Go to Nvidia's site to make sure you have the most recent version of the video card driver.

     

    And, I was checking to see if you installed any other programs, regardless of them running.  Installing some software can block our ability to initialize. 

     

    One last thing for this post - when the splash screen comes up, what is the very last thing that comes up as loading or initializing before it crashes?

     
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  • Currently Being Moderated
    Aug 2, 2012 3:51 PM   in reply to Sawyer_B

    Have you tried running the terminal commands to see if your card is listed? If it's not there are instructions on how to add it to the list. Youll find instructions here.

     
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