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Trying to Install Flash Player.

Aug 1, 2012 7:27 PM

I forgot my password so I am unable to install Adobe Flash Player.  How can I get Flash Player installed?

1289 Views   4 Replies   Latest reply: Chris Campbell, Aug 2, 2012 3:23 PM
 
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  • Pat Willener
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    1. Pat Willener,
    Aug 1, 2012 8:04 PM   in reply to steve mains
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    What is your operating system, version & edition?

     

    What is your web browser?

     

    Why do you need a password to install Flash Player?

     

     

    [topic moved to Flash Player forum]

     
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  • steve mains
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    2. steve mains,
    Aug 2, 2012 1:18 AM   in reply to Pat Willener
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    Mac OS X version 10.7.4SafariI don't know why a password is needed.  I start the process of installing Flash Player and I get a box which says permission is needed and lists my name and under that asks for my password.  I tried my Mac or Apple password and that is not it.  It appears that I have a password associated with Adobe but I have no memory of creating one (though I might have at some point) and cannot remember what it is.  The install process will not continue w/o the password.  I have not been able to find any option allowing me to say I forgot my password so it could be e-mailed or otherwise provided to me or somehow allow me to reset a password.  Got any advice?

     

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  • Pat Willener
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    3. Pat Willener,
    Aug 2, 2012 1:19 AM   in reply to steve mains
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    This is a public forum; please do not post your email address and other private data (by sending the forum notification message with all headers back to the forum).

     
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  • Chris Campbell
    8,533 posts
    May 4, 2010
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    4. Chris Campbell,
    Aug 2, 2012 3:23 PM   in reply to steve mains
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    The password requirement is from OS X, not Flash Player.  This should be the same password you used when you setup your computer's user account.  This Apple doc might help:

     

    OS X: Changing or resetting an account password

     

    Chris

     
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