I've got a problem with my license. My old computer has been crashed and there is an active Photoshop license on it. My Dad has also a license on his laptop, because he can print in colour, which I can't.
But I want to work with Photoshop Elements on my new computer. When I start Photoshop on the new computer, it says I have reached my limit and have to deactivate one of the other licenses. I am not able to deactivate my old computer because it won’t start up so I can't start Photoshop on it.
Suggest that you chat with, or call, customer support: