I am working on double sided business cards. I am using illustrator cs4. But the crop marks on one side dont align with the other. I am also using a
office jet pro 8600 with duplex printing. I called HP but they said it has nothing to with the printer. They said it is the software that I am using.
May we have a screenshot of your canvases? How you set up your print depends largely on how you are approaching the layout of the project. How significant is misalignment? Are we talking about 1/16th of an inch or whole inches?
There are multiple factors to be addressed when printing couble sided documents. Firstly, you need to be sure that your files are set up so that the front and back are aligned within the document itself. I'm assuming that you are using canvases that are the dimensions of the card. In the print dialog you should also be making sure that the file is set up to print the document in the absolute center.
Secondly, your printer has to be aligned properly. This is another beast entirely, and you will need to consult your printer documentation to figure out how to adjust this.
I know this is kind of a non-answer, but I hope it gets you on the right track. Good luck!
You will almost never get crop marks to align on both sides of the same sheet if using a home/office printer. The paper within the printer will shift and move. There's no way for a home/office printer to feed paper exactly the same way every time.
You might get slightly better results if you carefully tap the stack of paper on a table top to align them, print one side, tap again, reload the dry printed sheets upside down and print the backs.
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