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jl200
jl200
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Adobe Download Assistant freezes

Aug 6, 2012 4:08 AM

adobe download assistant keeps freezing and I cannot log in.  When I go to log in problem the firefox says it cannot find the programme.  I have tried downloading with google chrome but that did not make any difference.

425 Views   2 Replies   Latest reply: jl200, Aug 4, 2012 11:50 PM
 
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  • Jeff A Wright
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    1. Jeff A Wright,
    Aug 4, 2012 1:08 PM   in reply to jl200
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    Please try a different web browser.  I would also recommend either adding the Adobe Download Assistant as an exclusion or temporarily disable your software firewall.

     
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  • jl200
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    2. jl200,
    Aug 4, 2012 11:50 PM   in reply to jl200
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    So far I have tried - turning off the firewall, using google chrome, firefox and explorer 8 (this recommended by adobe FAQ), saving it to the desktop (FAQ), 2 earlier versions,  working with the adobe people on line.     I think I have run out of patience and will just give up.  Lucky I did not spend the money to buy the programme if downloading the free version is this much trouble!!

     
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