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A3_Aaron

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My Websites are not showing up on the Creative Cloud Control Panel

Aug 3, 2012 8:52 AM

Tags: #websites #creative #cloud

Hi guys,

For some reason, just recently, my websites that I have hosted with BC, that I have built for clients, are not showing up on the right control panel? Usually when I load up CC, it shows the Website text as ...loading, then my sites appear... now, nothing.

Help!?

Thanks,

Aaron

384 Views 4 Replies Latest reply: A3_Aaron, Aug 4, 2012 10:12 AM

Replies

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1. jecwick,

Aug 3, 2012 9:00 AM in reply to A3_Aaron

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The same thing has happened to me. It's been this way for at least 4 days on my account.

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2. Kendall Plant,

Aug 3, 2012 2:37 PM in reply to A3_Aaron

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This seems to be a bug with Creative Cloud. I am encountering the same issue. We've gone ahead and notified the product team, but for now, you can access your websites by directly logging into Business Catalyst: http://www.businesscatalyst.com/admin/Index.aspx. Use the same log in information that you use for your Creative Cloud memberhsip.

Thank you for bringing this issue to our attention! Hopefully we'll get it sorted out soon.

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3. Alex Marcuta,

Aug 4, 2012 9:27 AM in reply to Kendall Plant

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It was an issue with the BC sites as these were not available from the Creative Cloud interface. At this stage, this issue is solved, so you should be able to view them under your Creative Cloud admin area. For more details, you can have a look on the BC status page - http://status.businesscatalyst.com/.

Hope this helps.

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4. A3_Aaron,

Aug 4, 2012 10:12 AM in reply to Alex Marcuta

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Thanks!

Aaron

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