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After purchasing Creative Cloud I can no longer access my Adobe ID

Aug 4, 2012 11:15 AM

Tags: #adobe #creative #login #cloud #id

Very frustrated after chatting with "Chat support" - My Adobe ID was working fine, and has been for about 5 year, untill I signed up to Creative Cloud today and paid my money. Right after making the purchase my Adobe ID no longer worked, I had to use my partners ID to get onto this forum and post this message!

 

Resetting my password - the process works fine, I recieve the password reset email and am told the reset is succesful but the login does not work?

 

Anyone had this happen before? or any ideas? as i cant wait for 48 hour support or wait for Monday telephone support as I need to go  on a Business trip tomorrow.

 

 

EDIT: Seems like a similar issue: http://forums.adobe.com/thread/1003233?tstart=0

 

Thanks

202 Views   1 Reply   Latest reply: David__B, Aug 7, 2012 2:54 PM
 
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