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samsnides
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stuck at the sign in page

Aug 2, 2012 8:39 PM

my trial says that my internet is offline or my clock is'nt set right so it wont get passed the sign in page but i am currently using youtube so my internet is fine and all my clocks in my house read 11:39

 
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  • Currently Being Moderated
    Aug 3, 2012 9:10 AM   in reply to samsnides

    It is likely a software firewall is preventing the Adobe applications from accessing the Internet.  Which operating system are you using?  Finally in regards to your clock it is referring to the clock in your computer.

     
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  • Currently Being Moderated
    Aug 4, 2012 11:34 AM   in reply to samsnides

    Yes McAfee likely has a software firewall option.  You will want to contact them or refer to their help documentation on how to adjust that.  As for how to adjust your computer which operating system are you using so I can make sure and give you the correct directions.

     
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