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dav255
dav255
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flash player settings problem

Jul 31, 2012 1:36 AM

Hi Guys Hopefully someone can help!

 

I have a new macbook pro with retina display and im having some problems with flash.

 

im running mountin lion 10.8 with flash player version 11,3,300,268

 

i first noticed a problem when i was trying to view a live stream on youtube at the weekend and it just continued to load and load on safari, i tried to click and uncheck hardware accelaration but it wouldnt let me click on anything, i can tab threw with the keyboard but i still cant uncheck anything and this is exactly the same when i need to go on a site that wants to use my cam,i cant enable it.

 

streaming works fine in firefox but i still cant turn my cam on.

 

thanks in advance for the help

800 Views   5 Replies   Latest reply: dav255, Aug 16, 2012 5:09 AM
 
Replies
  • Chris Campbell
    8,572 posts
    May 4, 2010
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    1. Chris Campbell,
    Jul 31, 2012 6:47 PM   in reply to dav255
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    Hi Dav255,

    This is a known issue and something that we're looking into.  Please take a minute and vote/comment for the following bug:

     

    https://bugbase.adobe.com/index.cfm?event=bug&id=3224147

     

    Thanks,

    Chris

     
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  • dav255
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    2. dav255,
    Aug 4, 2012 12:49 PM   in reply to Chris Campbell
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    hi chris

     

    when am i likely to hear if this has been resolved, thanks for the reply

     

    David

     
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  • Chris Campbell
    8,572 posts
    May 4, 2010
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    3. Chris Campbell,
    Aug 7, 2012 12:22 PM   in reply to dav255
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    David,

    It looks like this might have been fixed internally yesterday.  I'd recommend installing the 11.4 beta, we're updating this periodically for the next couple of weeks so you should get a fix delivered automatically later this week.

     

    See this announcement thread for more details: 8/6/2012 - Flash Player 11.4 Beta Updates

     

    Thanks,

    Chris

     
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  • dav255
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    4. dav255,
    Aug 7, 2012 1:03 PM   in reply to Chris Campbell
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    Hi Chris

     

    Thanks again for the update, ive just installed the th beta and certain thing work while other dont, i appreciate there is updates to come so heres what ive found.

     

     

    clicking with the mouse still does nothing, tabbing the options then clicking enter works for certain sites.

     

    youtube tabbing and clicking works whereas chat roulette will tab but the only thing you can click on with enter is the little question mark, nothing else works, so better but long way to go :-)

     
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  • dav255
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    5. dav255,
    Aug 16, 2012 5:09 AM   in reply to Chris Campbell
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    chris this problem now seems to be fixed, thanks for all the help :-)

     
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