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picopappy
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how do i get acrobat8 i bought as a download on new laptop

Aug 4, 2012 2:28 PM

how do i transfer my adobe acrobat8 to my new laptop. i bought it as a download.

 
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  • Currently Being Moderated
    Aug 4, 2012 3:58 PM   in reply to picopappy

    You can try going to your account in the Adobe store. If your new laptop is Windows 7, then you are likely to find it to be incompatible.

     
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    Aug 4, 2012 3:58 PM   in reply to picopappy
     
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  • David Kastendick
    3,110 posts
    Apr 7, 2010
    Currently Being Moderated
    Aug 6, 2012 3:18 PM   in reply to picopappy

    Hi picopappy,

     

    As Michael indicated, if you purchased the software from Adobe, you can log into the Adobe website with the Adobe ID (email address) you used when you purchased the software to download it.  However, Acrobat 8 isn't really compatible with Windows 7.  Some users have been able to get it to work properly, but it was never a supported configuration for the software. 

     

    -David

     
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