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lolller3
Currently Being Moderated

Adobe Flash Player starts deleting itself

Aug 4, 2012 12:31 PM

Hi there

 

Recently I have encountered the following problem:

 

All of a sudden a program called ThreatFire (I believe it is some kind of anti-spyware and -malware program) tells me that Adobe Flash Player is deleting itself. I then chose the option of blocking this action, which led to that Flash Player is now not working. I guess I could unblock it again and then make it work, or just reinstall Flash Player, something which I have done and then it started all this deleting itself buisness...

 

So I would like to get to the root of this problem? So what do you think could be causing this?

 

I am running Windows 7 Home Premium 64 bit, and my default browser is Comodo Dragon.

 

So is there anymore you will have to know?

 
Replies
  • Currently Being Moderated
    Aug 4, 2012 8:02 PM   in reply to lolller3

    Sorry, I do not know ThreatFire, nor have I ever heard of Flash Player deleting itself.  Even if it did, why should an anti-virus software be concerned about it?

     

    Anyway, check what files you have in

    • C:\Windows\system32\Macromed\Flash
    • C:\Windows\syswow64\Macromed\Flash
     
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  • Currently Being Moderated
    Aug 5, 2012 2:25 PM   in reply to Pat Willener

    Hey there

     

    I kind of lost my other account (lolller3).

     

    So the same person just a different user.


    Ok I have attached to screen pictures of the system32 and syswow64 respectively.

     

    System32.jpg

     

    sysWOW64.jpg

     
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  • Currently Being Moderated
    Aug 5, 2012 7:38 PM   in reply to lolller4

    Looks like everything is there; can you post a screenshot of that threatfire pop-up when it appears again?

     
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  • Currently Being Moderated
    Aug 14, 2012 11:41 AM   in reply to Pat Willener

    Ok well now it happened again, here is the pop-up:

     

    flash problemer.jpg

     

    So what do you suggest I do?

     
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  • Chris Campbell
    9,447 posts
    May 4, 2010
    Currently Being Moderated
    Aug 15, 2012 3:29 PM   in reply to lolller4

    The FlashPlayerInstaller.exe file is expected to delete itself.  However, I'd like to get a bit more information from you if you don't mind.  Can you tell us what your system's temp path is?  You should be able to do this using the following steps:

     

    1. Open a command prompt (type cmd.exe in the start menu)

    2. type "set temp" and let us know what is returned

     

    Next, if you navigate to the file in questions "C:\windows\syswow64\flashplayerinstaller.exe", right click it, select properties, then the details tab, what version is displayed?

     

    Finally, when you last installed Flash Player, what installer did you use (stand alone, web installer, msi, etc)?

     

    Thanks,

    Chris

     
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  • Currently Being Moderated
    Oct 31, 2012 5:53 PM   in reply to lolller4

    I have exactly the same issue and  don't know what to do. Good thing is that Chrome has Flash built-in. I have downloaded Flash uninstaller, delete all files, restart PC, install new Flash but Threat Fire warns me again about Flash self destruct Even though Flash works just fine until the next time I turn on my PC just to find out that it's gone again!?!

     
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  • Currently Being Moderated
    Oct 31, 2012 5:54 PM   in reply to Chris Campbell

    Help me I have the same issue

     
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