Adobe Community: I get a black screen with the picture of a computer that says it has crashed, what's that?

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1. Dags37,

Aug 4, 2012 7:56 PM in reply to lintorden

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Does this screen ask you to 'send an error report' or 'Reload the page' ??

does it still not work if you click reload the page?

I have that issue as well now and then, well alot more now after the update.

These guys seem to be looking into it.

Does this happen on any one site more then another?

are you using FireFox, Explorer ??

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2. lintorden,

Aug 4, 2012 10:02 PM in reply to Dags37

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It says to "Reload the page" and then works again after that but it happens quite a bit. I normally use Google Chrome and that is where it happens.

Lindan1112

[email address removed]

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3. Pat Willener,

Aug 4, 2012 10:02 PM in reply to lintorden

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This is a public forum; please do not post your email address and other private data.

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4. Dags37,

Aug 5, 2012 8:01 AM in reply to Pat Willener

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Pat should you be one of the people answering this for lintorden???

I am not sure what all is going on but you guys seem to pop into post, put something out there once and then let the post sink to the bottom????

I can't help I don't know whats going on, I'm here trying to get help as well, and trying REALLY hard to keep my patience!

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5. Pat Willener,

Aug 5, 2012 6:54 PM in reply to lintorden

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lintorden: what is your operating system & version? Have you tried to disable Hardware Acceleration? (http://forums.adobe.com/thread/891337)

Dags37: I do not know much (nothing, actually) about Chrome. Flash Player comes bundled with Chrome, so there isn't really much I can recommend in this case.

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6. Dags37,

Aug 5, 2012 8:45 PM in reply to Pat Willener

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Sorry Pat, I was thinking you were someone that works at Adobe.... and if you do, again sorry I don't mean any disrespect.

I'm finding this hard, since everything worked fine untill this 'update' came around now it seems like Adobe is pointing its finger at the user and I'm not smart enough to know 100% if it is or not. All I know is that it work before but not now.

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7. lintorden,

Aug 5, 2012 9:42 PM in reply to Pat Willener

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I have Internet Explorer 9 and Windows Vista. It always happens when I use facebook games and now the screen wobbles like it is split into different sections .

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I get a black screen with the picture of a computer that says it has crashed, what's that?

Aug 4, 2012 4:58 PM

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