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Administrator privilege are required to install Adobe Master CS5.5

Aug 5, 2012 7:46 PM

Hi All,

 

This is Tom. I'm logged in as local administrator to Windows 7 64bit OS and everytime I tried to install CS5.5 Master I kept getting this message, "Administrator privilege are required to install". Do you have any suggestion? I can install any program but just not CS5.5.

 

Thanks & Regards,

Tom

 
Replies
  • Noel Carboni
    23,455 posts
    Dec 23, 2006
    Currently Being Moderated
    Aug 5, 2012 8:01 PM   in reply to tom.do.sg

    Did it ever show you a UAC prompt, requesting permission to escalate privileges?

     

    What happens if you try to install it by running the installer As Administrator?

     

    I suspect if this doesn't help you may have a permissions problem on a Users sub folder somewhere.  Do you dual boot, or have you done anything with multiple different user accounts?

     

    -Noel

     
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  • Currently Being Moderated
    Aug 6, 2012 12:52 AM   in reply to tom.do.sg

    Could be a permissions issue with one of the global shared or temp folders. The install log may reveal something abou that.

     

    Mylenium

     
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  • Noel Carboni
    23,455 posts
    Dec 23, 2006
    Currently Being Moderated
    Aug 6, 2012 6:14 AM   in reply to tom.do.sg

    tom.do.sg wrote:

     


    It did not show UAC prompt as I am running as a local admnistrator.

     

    You may not understand how UAC works.

     

    Running things when logged into an account in the Administrators group is not the same as running something As Administrator.   Right-click the installer file, and choose Run As Administrator.

     

    If this is what you have done, Mylenium's advice is indeed valid - see what's actually failing.

     

    You could also try installing via the other account on your system.

     

    -Noel

     
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