Error Message

[Guest]

I have a paid subscription to Adobe Muse which can only be launched with the Adobe Application Manager. When I double click on the Muse icon on my desktop the AAP launches and says " Further accuont info is required to use Adobe Muse ". I click "NEXT" and put in my password. I then get a message saying " An unexpected error occured processing your request.Please try again later ".

I have been trying for 2 days to log in. I've disabled my firewall, ran in administer mode and get the same error.

I had no problem launching and useing Muse in Trial. I'm convinced the problem lies with the AAP.

[r_baiswar]

Hi, can you please try - delete opm.db and then retry. location of this file

On Win:

C:\DOCUME~1\amrita\LOCALS~1\Application Data\Adobe\OOBE\opm.db

On Mac:

/Users/username/Library/Application Support/Adobe/OOBE/opm.db

thanks,

Rahul | rbaiswar@adobe.com