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HELP! Unexpected File Format Error

Jul 23, 2011 9:49 AM

I was recently working on a project in Flash CS5.5 for school, last thing i did was save the project and close the program. Next time I try to open it I get an error saying "Unexpected File Format", and the application closes itself out. I can open Flash by itself and work on anything else, but when I try to open my class project it repeats the same thing "Unexpected File Format" and closes. The file was originally started IN Flash CS5.5, and has not moved to any other program since then. I dont understand what happened. I really need this project working again, can anyone help?

5805 Views   13 Replies   Latest reply: Suhas Yogin, Aug 6, 2012 4:29 AM
 
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  • kglad
    62,004 posts
    Jul 21, 2002
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    1. kglad,
    Jul 23, 2011 10:57 AM   in reply to currydawg
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    right click the fla, click open with, click flash cs5.5.

     
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  • currydawg
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    2. currydawg,
    Jul 23, 2011 4:11 PM   in reply to kglad
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    Just tried it, the same error is still popping up.

     
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  • kglad
    62,004 posts
    Jul 21, 2002
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    3. kglad,
    Jul 23, 2011 6:17 PM   in reply to currydawg
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    then your fla is corrupt.

     
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  • currydawg
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    4. currydawg,
    Jul 23, 2011 6:44 PM   in reply to kglad
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    ow... so i have to do 2 weeks worth over again. k, thx.

     
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  • kglad
    62,004 posts
    Jul 21, 2002
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    5. kglad,
    Jul 23, 2011 8:54 PM   in reply to currydawg
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    unless you have a backup or a swf that works and you decompile the swf.

     
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  • *Q
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    6. *Q,
    Jul 25, 2011 5:11 PM   in reply to currydawg
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    Hi currydawg,

    I am sorry that you are running into this bug. Can you please let us know what you did before saving your project? Please provide as much detail as possible. We are actively looking for ways to reproduce this issue. There is a chance that you may run into this issue again the second time since the bug is related to your workflow. If we can figure out why this is happening, we might be able to avoid it when you recreate your file. Please make sure to back-up copies and close/reopen the file after every save.

     

    Thanks,

    Quynh

    Flash Authoring, QA

     
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  • chrisdennett42
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    7. chrisdennett42,
    Aug 10, 2011 8:06 AM   in reply to *Q
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    Hello,

     

    I've just had the same error.

    All I did was open the file - there were two missing fonts which I set to be replaced with a barcode font (so they could be easy to find).

    I spotted a dynamic textfield was taller than it should be (suggesting it had been replaced with the barcode font, which it was).

    I changed the font to the correct one.  Saved. Then the pop-up appeared telling me the program had an unexpected error (or something like that) and asking if I wanted to close the program or launch the browser to find a solution and then close.  After clicking close my file became unopenable with the Unexpected File Format Error.

     

    However I tried doing the same thing again with the backup fla and so far no error has occured.

    In case it's important at the time it crashed I also had FlashDevelp and Flash Builder 4.5 open and I was downloading the trial version of Flash Catalyst.

     

    Chris

     
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  • chrisdennett42
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    8. chrisdennett42,
    Aug 10, 2011 8:56 AM   in reply to chrisdennett42
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    It's just happened again!!

    This is really killing my deadline.  Same file, this time I had just deleted to fonts from the library, then clicked save to get the alert to kill flash.

    This time I got the additional info from the "Adobe Flash CS5.5 has stopped working" alert box:

     

    Problem signature:

      Problem Event Name: APPCRASH

      Application Name: Flash.exe

      Application Version: 11.5.0.325

      Application Timestamp: 4d79fed5

      Fault Module Name: Flash.exe

      Fault Module Version: 11.5.0.325

      Fault Module Timestamp: 4d79fed5

      Exception Code: c0000005

      Exception Offset: 00131e35

      OS Version: 6.1.7601.2.1.0.256.4

      Locale ID: 2057

      Additional Information 1: 0a9e

      Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

      Additional Information 3: 0a9e

      Additional Information 4: 0a9e372d3b4ad19135b953a78882e789


    Read our privacy statement online:

      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409


    If the online privacy statement is not available, please read our privacy statement offline:

      C:\Windows\system32\en-US\erofflps.txt

     

     

    Then after clicking "Close the program" on the alert, I get another alert with the following in the problem details:

     

    Problem signature:

      Problem Event Name: APPCRASH

      Application Name: Flash.exe

      Application Version: 11.5.0.325

      Application Timestamp: 4d79fed5

      Fault Module Name: ntdll.dll

      Fault Module Version: 6.1.7601.17514

      Fault Module Timestamp: 4ce7b96e

      Exception Code: c0150010

      Exception Offset: 00083f7e

      OS Version: 6.1.7601.2.1.0.256.4

      Locale ID: 2057

      Additional Information 1: aba5

      Additional Information 2: aba5168922f519834928ffedc4428eb5

      Additional Information 3: a36e

      Additional Information 4: a36ebf3985e5b9460741b16a785caa1b


    Read our privacy statement online:

      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409


    If the online privacy statement is not available, please read our privacy statement offline:

      C:\Windows\system32\en-US\erofflps.txt

     
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  • Sukhi12
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    9. Sukhi12,
    Sep 15, 2011 3:27 PM   in reply to chrisdennett42
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    Hi All,

     

    Today we have released  Flash CS5.5  update . This update contains fixes for opening and saving some Flash  Professional files (FLAs) in CS5.5, and other bug fixes.
     
    Please download  Flash CS5.5 updater .

    You Can download from  Flash > Help > Updates .

     


    Thanks
    Sukhbir

     
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  • shadvan
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    10. shadvan,
    Oct 5, 2011 2:34 AM   in reply to currydawg
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    You need to change the extension from .fla to .rar. Then open it on WinRaR application. It will tell you that you have a damage archive. Just ignore it. Now go to Tools/Repair Archive. It will repair your file. After that, revert its extension to .fla. Hope this works coz it really works for me 100%.

     
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  • FredFranco
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    11. FredFranco,
    Mar 26, 2012 7:39 AM   in reply to Sukhi12
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    Hello, thanks for mentioning the bug fix but as far as I know the CS 5.5 upgrade is not for free.

    I sill have the CS 5 version, does it means that I have to pay to get a fix for this bug?

     
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  • Stephen Mahon
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    12. Stephen Mahon,
    May 16, 2012 10:00 AM   in reply to shadvan
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    shadvan, i've come across some crazy insane fixes in my life but something compelled me to try your suggestion.

     

    YOU. ARE. AN EVIL GENIUS!!!!

     

    I have no idea how you figured this out but it saved my life!  Weirdest fix EVER.

     

    Thank you so much.

     
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  • Suhas Yogin
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    13. Suhas Yogin,
    Aug 6, 2012 4:29 AM   in reply to Stephen Mahon
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    Hello,

     

    Please read the following blog post for a solution to the Unexpected File Format Error:

     

    http://blogs.adobe.com/flashpro/2012/07/24/unexpected-file-format-erro r-on-opening-flash-files-using-flash-cs5-5/

     

    Regards,

    Suhas Yogin

     
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