Skip navigation
Teksoft15
Teksoft15 Calculating status...
Currently Being Moderated

Captivate 6 / HTML Browser Issue

Aug 6, 2012 6:46 AM

Tags: #html #5 #captivate_6

I'm trying to view my Captivate 6 project on my iPad, and I get the following error message:

 

This browser does not support some of the content in the file you are trying to view. Use one of the following browsers:

- iE9 or later

- Safari 5.1 or later

- Google Chrome 17 or later

 

Strangely the simulation actually works exactly how it's supposed to, but I get this error every time I try to load it. Is this a setting I can adjust? Or a sizing issue? Any ideas?

 

I brought the simulation into Flash using StageWebView, and i get the following error in the ouput panel:

 

TypeError: Result of expression 'a.load' [undefined] is not a function.

at http://keytwodesign.com/Office365/Basics/Sim0/assets/js/CPLibrary.js : 16548

at http://keytwodesign.com/Office365/Basics/Sim0/assets/js/CPLibrary.js : 16978

CPPreInit at http://keytwodesign.com/Office365/Basics/Sim0/assets/js/CPLibrary.js : 23062

DoCPInit at http://keytwodesign.com/Office365/Basics/Sim0/ : 113

914 Views   5 Replies   Latest reply: Teksoft15, Nov 28, 2012 3:33 AM
 
Replies
  • Anjaneai Srivastava
    795 posts
    Oct 17, 2011
    Currently Being Moderated
    1. Anjaneai Srivastava,
    Aug 6, 2012 6:53 AM   in reply to Teksoft15
    Report

    Hi,

     

    That message is a disclaimer for users who might be aware about the requirements for HTML 5 compatible browsers, as HTML 5 is fairly new technology and is grooming so browsers prior to mentioned versions would not be able to adapt to your content and display it, hence the listed versions are recommended.

     

    btw, can you launch your project in Captivate and open HTML 5 Tracker and see if there is any object that is not supported listed there?

     

    About the below errors, you are using Flash Professional right?

     

    Is there a speicif motive behind this!

     

    Thanks!

    Anjaneai

     
    |
    Mark as:
  • Teksoft15
    Currently Being Moderated
    2. Teksoft15,
    Aug 6, 2012 7:00 AM   in reply to Anjaneai Srivastava
    Report

    Hi Anjaneai. Thanks for the quick response. No, there aren't any objects listed as unsupported in the HTML 5 tracker. The project itself is just 2 slides with a couple highlight boxes that I'm using as a test.

     

    Yes, I'm using Flash Professional CS6.

     

    The motive is I'm creating an app for iOS that brings in external web pages. I want the user to be able to view the web page within the app rather than leaving and opening the page in Safari externally. If I open the page externally in Safari, I get no errors. If I try to view it within the Flash app, I get the error.

     

    If the message is just a disclaimer, can I turn it off?

     
    |
    Mark as:
  • gogetconnie1
    Currently Being Moderated
    3. gogetconnie1,
    Nov 27, 2012 1:17 PM   in reply to Teksoft15
    Report

    I'm in the same boat. I'm testing on a Droid with Internet Explorer. I too get the dislcaimer message, but the course works fine. I saw that the message was located in the project.jsp file. I modified the  message in the project.jsp file, but it still had old disclaimer when I ran the course.  How can I change it or get rid of it?

     
    |
    Mark as:
  • gogetconnie1
    Currently Being Moderated
    4. gogetconnie1,
    Nov 27, 2012 1:33 PM   in reply to gogetconnie1
    Report

    Found it. Open the index.html file in a editor and you can change the message. I changed it to say something like "This browser MAY not be supported. If you can, use....."

     
    |
    Mark as:
  • Teksoft15
    Currently Being Moderated
    5. Teksoft15,
    Nov 28, 2012 3:33 AM   in reply to gogetconnie1
    Report

    I ended up just deleting those lines of code altogether from the index.html file, and now I don't get the error message at all.

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points