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Sara987654321
Currently Being Moderated

I can't find my serial number anywhere

Aug 5, 2012 4:53 PM

I bought Creative Cloud and I can't install Illustrator without a seriel number. I don't have a record of it anywhere.

 
Replies
  • Currently Being Moderated
    Aug 6, 2012 1:11 AM   in reply to Sara987654321

    For some reason, my Cloud products are suddenly asking me for a serial too...

    What's up with that?!

     
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  • Currently Being Moderated
    Aug 6, 2012 7:38 AM   in reply to pixeokoen

    same for me, and after hours on the phone no one knows the answer

     
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  • Currently Being Moderated
    Aug 6, 2012 7:38 AM   in reply to pixeokoen

    and also, no one seems to reply to these posts either.

     
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  • Currently Being Moderated
    Aug 10, 2012 9:13 AM   in reply to pixeokoen

    Good luck solving this...

     

    I ended up having to uninstall all applications, and then use the adobe clean up tool, and then re-install, this did not help though, as I didn't know you can't open a previous version of an application, as the next time you launch a CS6 application, it gives you the trial has run out message error, and then you have to uninstall and re-install again. Ever since I stopped opening older versions, which I sometimes use for 3rd party plug ins that haven't been upgraded to CS6 yet, the problem has not re-occured.

     
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