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andyjane112
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Acrobat Pro

Aug 4, 2012 11:00 AM

I can not start Acro Pro....keep being asked to accept software license....gets no further.

479 Views   5 Replies   Latest reply: Deepak Chauhan, Nov 7, 2012 5:14 AM
 
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  • Deepak Chauhan
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    1. Deepak Chauhan,
    Aug 6, 2012 7:51 AM   in reply to andyjane112
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    Hi,

     

    Are you able to click the "Accept" button on the Licensing Agreement screen ?

     

    Regards,

    Deepak

     
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  • andyjane112
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    2. andyjane112,
    Aug 6, 2012 1:19 PM   in reply to Deepak Chauhan
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    Yes, but then the same acceptance screen pops up again.

     
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  • nic_cam
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    3. nic_cam,
    Nov 5, 2012 1:42 PM   in reply to andyjane112
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    did you ever get a resolution? I am having this issue now. Thanks!

     
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  • VicHolmes
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    4. VicHolmes,
    Nov 6, 2012 7:52 PM   in reply to andyjane112
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    ...and the acceptance screen does not have a EULA agreement (it is blank).  What should we do, gang?

     
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  • Deepak Chauhan
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    5. Deepak Chauhan,
    Nov 7, 2012 5:14 AM   in reply to VicHolmes
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    Copy the Acrobat Setup on your machine. Open the command prompt and navigate to the Acrobat setup folder. Enter the below command :

     

    msiexec /i AcroPro.msi ISX_SERIALNUMBER="your serial number" EULA_ACCEPT="YES" and proceed with the Acrobat install.

     
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