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trouble installing flash player 11

New Here ,
Aug 06, 2012 Aug 06, 2012

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I accidently uninstalled my Adobe Flash Player 11.  I went to reinstall it and it tells me a newer version of the flash player is installed.  It is not in my programs list anymore.  Have try doing all what was suggested on Adobe website troubleshooting.  

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Adobe Employee ,
Aug 06, 2012 Aug 06, 2012

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Moving this discussion to the Installing Flash Player forum.

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New Here ,
Aug 06, 2012 Aug 06, 2012

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hello Jeff, I have Windows Vista, 32 bit. on a Compac Presario F700 computer, Internet Explorer 9. What other information do you need? Still trying to fix it here. Thanks S Lind

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Adobe Employee ,
Aug 06, 2012 Aug 06, 2012

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Hello,

Welcome to Adobe Forums.

Do you have a Mac or Windows computer ?

Which browser are you using ?

Thanks,
Vikram

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New Here ,
Aug 06, 2012 Aug 06, 2012

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windows, Internet explorer 9, Hewlett packard compac Presario F700 computer. 32 bit.

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Adobe Employee ,
Aug 06, 2012 Aug 06, 2012

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Hello,

Use Flash Player Uninstaller to remove Adobe Flash Player completely :

http://download.macromedia.com/get/flashplayer/current/support/uninstall_flash_player.exe

Once Flash Player uninstaller, then you can download Adobe Flash Player 11.3 from http://get.adobe.com/flashplayer

Thanks,

Vikram

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Adobe Employee ,
Aug 06, 2012 Aug 06, 2012

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If you continue to have problems after installing, please see this FAQ:

Enabling Flash Player in Internet Explorer 9

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New Here ,
Aug 06, 2012 Aug 06, 2012

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thank you Chris, I fixed it.....got an answer awhile ago by another one of your customer reps...thanks a lot....you guys have really helped....S Lind

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