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bwolford
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Converting from cloud

Aug 5, 2012 6:17 PM

If I buy the cloud and then decide later I prefer regular license will I be able to upgrade or convert for an upgrade fee?

314 Views   3 Replies   Latest reply: John Waller, Aug 6, 2012 6:56 PM
 
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  • Kendall Plant
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    1. Kendall Plant,
    Aug 6, 2012 9:05 AM   in reply to bwolford
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    If you cancel your Creative Cloud membership, any applications you have downloaded will be deactivated, but not uninstalled from you computer. You will not be able to use them again until you either resubscribe to CC, or purchase a serial number for the individual products.

     

    For example, if you had downloaded Photoshop CS6 from Creative Cloud and then cancelled your CC subscription, Photoshop would remain on your computer but you would not be able to use it. You could then purchase Photoshop under a regular individual license, and reactivate the already-installed application using the serial number linked to the regular license.

     

    I hope this cleared up your question, feel free to follow up on any further confusion.

    Cheers!

     
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  • droflowb
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    2. droflowb,
    Aug 6, 2012 6:30 PM   in reply to Kendall Plant
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    It doesn't. I have cs5.5. Normally there is an grade discount for version updates. if I use cloud and

    Ayer convert to a traditional license, do I have to buy a full license or would an upgrade be available given I owned a traditional license or based on the duration of cloud subscription?

     
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  • John Waller
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    3. John Waller,
    Aug 6, 2012 6:56 PM   in reply to droflowb
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    Didn't mention you already had CS5.5.

     

    There is no link between Cloud membership (duration or anything else) and owning/upgrading traditional licenses.

     

    You have the normal upgrade option going from CS5.5 to CS6.

     

    Deactivate the Cloud apps.

     

    Then upgrade as you normally would (paying the upgrade price not the full price) from CS5.5 traditional to CS6 traditional (as if you had never joined the Cloud).

     
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