Adobe Community: Upgrading BC hosting in Adobe Cloud

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1. Lynda Spangler,

May 7, 2012 1:37 PM in reply to mlh1970

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I also would like an answer to this question, I asked Live Chat Support and was told that I would have to pay the full price of the upgraded plan. It seems logical to pay the difference between a basic plan and whatever plan you upgrade to.

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Jun 15, 2009

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2. Magda Neagu,

May 8, 2012 2:57 AM in reply to mlh1970

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Hi,

The upgrade functionality will not be available at launch. We are currently working on it, and it will become available in the immediate future. I will let you know when this will come.

Magda

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3. Lynda Spangler,

May 8, 2012 7:02 AM in reply to Magda Neagu

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Thanks for the information. Few questions about the upgrade path in Creative Cloud.

Will the price be the difference between the level site you choose and the basic site?

Will the price be based on a month to month pricing basis or will you receive the yearly discount price (assuming you signed up for a year subscription of Creative Cloud)?

Depending on the answer to the question above if we receive yearly pricing will it be paid month to month along with the Creative Cloud or will I have to pay the year up front to get the yearly discount?

Thanks Again! =>

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4. DragosMan,

May 10, 2012 12:53 AM in reply to Lynda Spangler

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Hi Lynda,

The prices will not be the difference between the two levels (webBasics and the upgrade level)
When you upgrade, you will choose the billing frequency like you currently do: monthly, yearly or for 2 years
There is no special discount right now

Regards,

Dragos M.

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5. mlh1970,

May 10, 2012 1:05 AM in reply to DragosMan

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Two of the reasons I ordered the cloud was for BC and Muse, but now you are saying I stil have to pay seperate for BC if I want another version besides web basic? I think this is information that should be listed under the buying guide, at least as a foot note.

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6. Lynda Spangler,

May 10, 2012 10:08 AM in reply to DragosMan

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Thank you Dragos for the reply,

I agree with mlh1970 this information needs to be listed somewhere.

I find it illogical that you have a webBasics level site to start and when you upgrade you lose the benefit of the creative cloud with BC. As a member of the creative cloud you should get a discount. My thought was the discount should be the cost of the upgraded plan minus the cost of the webBasics plan for whatever payment schedule you choose (monthly, yearly, 2 years). Please consider this.

Thanks

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7. Brad Lawryk,

May 10, 2012 10:14 AM in reply to Lynda Spangler

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I can't see them going for an upgrade cost. Considering that the Creative cloud is only $50 a month. You already get $50 in hosting plus the use of the entire creative suite. Any further discounts would essentially make the complete Creative Suite free. Not likely to happen. It's already dirt cheap.

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8. DragosMan,

May 10, 2012 10:15 AM in reply to Lynda Spangler

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Hi Lynda,

all this info will be available tonight on the support forums as a FAQ.

Thanks,

Dragos M.

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9. Lynda Spangler,

May 10, 2012 11:05 AM in reply to DragosMan

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Thanks Dragos =>

@Brad - I can see that and I believe the value you receive is absolutly great though it never hurts to make a requst. =>

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10. mlh1970,

May 10, 2012 1:11 PM in reply to Brad Lawryk

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I know the cloud is a good value for the money, that is why I ordered it. All I'm saying is that the option to pay the difference between the web basic plan and the web marketing plan should be made available. I do not mind paying the difference but to have to pay full price for another BC hosting plan seems unfair. Now it's going to cost me $49.99 for the cloud + $16.99 for the BC web marketing plan which brings my monthly bill to $66.98. I know the difference in price between the web basics plan and the web marketing plan is only $11.00, Not alot of money, but still I would rather only pay the $11.00 difference instead of the full $16.99. The economy is tough out there. Every dollar I can save helps.

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11. Lynda Spangler,

May 10, 2012 3:33 PM in reply to mlh1970

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I agree with you mlh1970.

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12. Lynda Spangler,

Jul 25, 2012 1:25 PM in reply to Lynda Spangler

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Any update on being able to upgrade a from a free Creative Cloud website to a higher paid plan? (Or did I miss something?)

Thanks!

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13. mario_gudelj,

Business Catalyst

Upgrading BC hosting in Adobe Cloud

May 7, 2012 1:17 PM

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