Adobe Community: Problem after install

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1. ghockman,

Aug 7, 2012 1:15 AM in reply to Alexander Botenkov

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Hello Alexander.

Thanks for your posting

Please, can you report some more details?

What platform, System, Flash-Pro version, and Visual Size Report- version?

Thanks a lot

G Hockmann

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2. Alexander Botenkov,

Aug 7, 2012 1:26 AM in reply to ghockman

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Hello,

Mac OS 10.7.4

Adobe Flash Professional CS5.5 (version 11.5.1.349)

visualsize_report_p1_092111.zxp

thanks in advance!

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3. ghockman,

Aug 7, 2012 5:30 AM in reply to Alexander Botenkov

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did it run before 10.7.4 ?

I'm not sure about the supported system.

Please try to reinstall the extension.

Is the extension manager CS 5.5 running?

I tried this on 10.8. It doesn't work.

Let me know.

regards

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4. Alexander Botenkov,

Aug 7, 2012 5:43 AM in reply to ghockman

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I do not know, first install was on 10.7.4, but Extention Manager works fine. Reinstall did not help

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5. ghockman,

Aug 7, 2012 5:46 AM in reply to Alexander Botenkov

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Well

I have to investigate more.

I let you know, Thanks.

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6. Alexander Botenkov,

Visual Size Report

Problem after install

Aug 7, 2012 12:08 AM

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