I'm running Word 2007 (along with other Office 2007 applications) on a Windows 7, 64-bit computer that I recently migrated to. Every single time I try to create a pdf of a Word .doc or .docx file, the pdf is created OK but Word crashes. This is a huge nuisance, as I'd like to be able to keep other Word files open as I pdf the one I'm working on. I'm up-to-date with the Acrobat version (9.5.1); it's Acrobat Pro. Plenty of room on the hard drive (500 GB, of which 333 GB is free) and plenty of memory (8GB).
Note I'm able to create pdfs in PowerPoint and Excel without problems using the Acrobat add-in. I'm also able to create a pdf from a file shown in Windows Explorer by highlighting the file and using the right-click button to choose "Create PDF."
I have a similar problem. I am running Windows 7 (64bits), Word 2007 and Acrobat X Pro. I can generate a PDF file using Distiller but if I try to use PDFMaker, Word crashes everytime without doing the PDF. I need to use the PDFMaker to create the table of contents in the PDF based on my Word document.
What is going on with PDFMaker and Word?????
I belive this is because technically Adobe is not supporting Windows 64 bit, so all the features we enjoyed in, say Windows XP, are not supported now. This is an ongoing battle with Adobe who apparently has 0 interest or intent in supporting 64 bit. They SAY they support it, but they only mean you can save to PDF. None of the features like hyperlinks, PDF Maker, TOC, shared reviews, etc. are supported. I think they are literally the only company not supporting 64 bit and their only workaround is to now use 64 bit. (Can you tell I am annoyed - I am. It's been over a year battling them and 0 action on their part.)
The first step for your configuration is to update Acrobat. You are at the initial release and there are several updates. That may resolve your issue. If you have never updated WORD, it would be a good idea to update it also. Both programs have issues for initial releases and the updates are important. For AAX, you need the updates to work with a 64-bit system.