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Livio48
Currently Being Moderated

loosing files

Aug 4, 2012 10:00 AM

Tags: #elements_10_organiser

each time that I open organizer I find miniatures of pictures marked by a question mark. the system is not capable to retrieve the lost files and every time the lost pictures are more and more.

In such manner I lost an huge amount of photographs.

need your help to overcome such inconvenient.

thanks in advance

greetings

Livio48

 
Replies
  • Currently Being Moderated
    Aug 4, 2012 12:35 PM   in reply to Livio48

    If you've moved the files outside of Organizer, you've broken the links to their location in the catalog.

     

    Use File...Reconnect...All Missing Files, and click on the "Browse" button to point the reconnection process to the new location of the files.

     

    Ken

     
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  • Currently Being Moderated
    Aug 5, 2012 12:56 PM   in reply to Livio48

    reconnect menu.png

     

    Ken

     
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  • Currently Being Moderated
    Aug 6, 2012 9:04 PM   in reply to Livio48

    Where are those images really located?  Can you see them using Windows Explorer?

     

    Ken

     
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  • 99jon
    12,805 posts
    Jan 6, 2010
    Currently Being Moderated
    Aug 7, 2012 3:59 AM   in reply to Livio48

     

    If you move files outside of elements (e.g. using Finder) you will break the links held in Organizer. Organizer never physically imports files. It simply makes a file path to the image on your hard drive.

     

    Are you also using iPhoto + Organizer? That can cause problems with duplication on your hard drive.

     

     

     
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  • 99jon
    12,805 posts
    Jan 6, 2010
    Currently Being Moderated
    Aug 7, 2012 6:29 AM   in reply to Livio48

     

    It’s probably best to tidy up to remove all the missing items. That will make the catalog more efficient. Then you can import directly from folders again.

     

    Open the Organizer and click:

    File à Reconnect à All Missing Files

    As soon as you see the first pop-up…Searching… hit the Browse button.

    The Reconnect Missing files dialog should open.

    Highlight the first missing file in the top left window.

    Then scroll to the bottom of the list and shift-click on the last file (to select all)

    Then click the Delete From Catalog button and click OK.

     
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  • 99jon
    12,805 posts
    Jan 6, 2010
    Currently Being Moderated
    Aug 7, 2012 7:06 AM   in reply to Livio48

     

    Removing items from the catalog does not delete anything from your hard drive.

     

     

     
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  • 99jon
    12,805 posts
    Jan 6, 2010
    Currently Being Moderated
    Aug 7, 2012 7:29 AM   in reply to Livio48

    Then you probably already deleted them anyway. Try:

     

    File >> Get Photos & Videos >> From Files & Folders

     
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