I am having an issue on a WinXP machine. When I try to go to certain websites, I am advised that flash player needs to be installed. When I try to install flash, I am told it is already installed. However, nothing appears in control panel under add/remove programs for flash. How can I resolve this issue and please don't tell me to use another browser such as Chrome or Firefox. This particular person insists on using IE....and quite frankly, it should work there as well. Thanks in advance.
Welcome to Adobe Forums,
Use Flash Player Uninstaller to remove Adobe Flash Player completely :
Once Flash Player uninstall successfully, then you can download Adobe Flash Player 11.3 from http://get.adobe.com/flashplayer
When you run the Flash Player uninstaller, does it says "Adobe Flash Player uninstalled successfully", like this :
If yes, then try installing these Flash Player installers :
Hope this helps !!
Europe, Middle East and Africa