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Edward Shephard
Edward Shephard
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Dreamweaver 5.5 crashes with Mountain Lion

Jul 31, 2012 1:30 PM

Has anyone managed to get DW5.5 working on Mountain Lion?  Mine crashes on startup every time.  I 'spoke' to the live chat support who told me that Mountain Lion is not supported by Adobe.  How mad is that!

1662 Views   10 Replies   Latest reply: pafer, Feb 27, 2013 3:14 PM
 
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  • SnakEyez02
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    1. SnakEyez02,
    Jul 31, 2012 5:16 PM   in reply to Edward Shephard
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    What support number did you call?  I would call back and complain:

     

    http://www.adobe.com/products/creativesuite/faq.html#lion-os

     

    It's already in their FAQ that it's compatible.  Have you tried the usual steps (#12 & 4)

     

    http://helpx.adobe.com/dreamweaver/kb/troubleshoot-javascript-errors-d reamweaver-cs4.html

     
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  • Pauls Sloss
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    2. Pauls Sloss,
    Aug 1, 2012 8:22 PM   in reply to Edward Shephard
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    I have the same problem, it crashes every time. It worked initially when I had upgraded to ML, but started crashing on startup after a few days. I have tried everything, and got it to work for 1 day, but after I started up my computer the next day it started to cash again.

     

    I have run disk repair, repaired permissions, updated Java, reset PRAM, uninstalled Dreamweaver, reinstalled it (set Gatekeeper to "Anywhere"), deleted prefs, deleted Dreamweaver folder from Application support/Adobe folder in library. Checked it wasn't a local account issue by trying to launch it for first time on a differnt account. None of this worked.

     

    I downladed the Dreamweaver 11.5.3 patch from Adobe's website, and that's when it worked for a day. But now none of the above works. I tried the Javascript errors steps SnakEyez02 suggested, but most steps require a version of Dreamweaver that launches.

     

    All my other CS5.5 apps work: Photoshop, Illustrator, Indesign, Flash, Fireworks, Acrobat.

     

    I am now at a loss. Not sure if I should spend the weekend rolling back to Lion.

     
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  • Edward Shephard
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    3. Edward Shephard,
    Aug 2, 2012 1:50 PM   in reply to Pauls Sloss
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    Adboe support spent 3 hours in a remote session trying to get DW to run for me.  We created a new profile on the Mac and it works fine there, but will not run on the old profile.  No ampount of deleting, reinstalling, coping etc worked at all.  Am now waiting for developers to call me back.

     
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  • TenManWater
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    4. TenManWater,
    Aug 7, 2012 2:44 AM   in reply to Edward Shephard
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    It works fine now after I deleted all about adobe files even those adobe air, installer, uninstaller, preferences, invisible files....etc. Then reinstall it.

     
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  • Edward Shephard
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    5. Edward Shephard,
    Aug 7, 2012 8:33 AM   in reply to Edward Shephard
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    Well I'm still waiting for my promised 48hr callback after 5 days.  Adobe's customer support just sucks.

     
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  • TenManWater
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    6. TenManWater,
    Sep 2, 2012 7:48 PM   in reply to Edward Shephard
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    I found another way, you can try to remove all your preferences from your account library, or you can try a half of them, if you're lucky.

     
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  • pafer
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    7. pafer,
    Jan 30, 2013 1:24 PM   in reply to Edward Shephard
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    I've the same issue, Dreamweaver CS 5.5 in Mountain Lion Crashes all the time when I click in any window with a form to enter any date, for example when I select properties page in the menu modify (cmnd+j), when I click in any sector to enter any data, crashes and... good bye!!!  

     

    I read the file system info (menu apple/about mac/more info) and say this:

     

    Jan 30 22:04:50 xxxxxxxxxx.local Dreamweaver[6145]: The function `CGSFlushWindow' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance. Please use `CGSFlushWindowContentRegion' instead.

     

     

     

    PLEASE, can you help me ADOBE????!!!!

     
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  • mizjanet
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    8. mizjanet,
    Feb 27, 2013 1:50 PM   in reply to pafer
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    I'm getting the same message, damn you adobe

     
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  • mizjanet
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    9. mizjanet,
    Feb 27, 2013 2:03 PM   in reply to TenManWater
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    how do I do that?

     
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  • pafer
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    10. pafer,
    Feb 27, 2013 3:14 PM   in reply to mizjanet
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    Hi mizjanet, I solve the problem when I do the post 6.TenManWate,

    when I waste the preferences of Dreamweaver CS 5.5 and repair permissions in two faces: 1. DisckUtility and 2. ACL repair permissions

     

    Good Luck!

     

    TenManWate, THX!!!!  

     
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