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keyboard shortcuts in flash cs6 not working correctly

Aug 6, 2012 11:01 AM

Tags: #keyboard #tools #shortcut_keys

i bought 3 licences of creative suite cs6, and in every one of them flash cs6 keyboard shortcuts wont work correctly.

specifcly the tools shortcuts such as space bar for hand tool, v' for arrow key and more.

i need to restart flash for them to work again. this happened on 3 of my studio's computers!
please help

 

i'm on a pc machine, intel i7, 2.8 GH

windows 7, 64 bit, 16gb ram,

 
Replies
  • Currently Being Moderated
    Aug 7, 2012 10:07 AM   in reply to avirambo2008

    I've been having the same issues off and on with CS6 for the past month now and it's a pretty serious issue. Not sure why more people aren't chimming in on this. It's cutting down my productivity at work tremendously. Is there a fix for this yet? I'm on a Win 7 (6.1) 64, i5-2400, 3.10GHz, with 8gbs

     
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    Aug 7, 2012 6:25 PM   in reply to avirambo2008

    add another user to this. actually happening on all cs6 apps, photoshop, illustrator and flash. very frustrating. any one crack this?

     
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    Aug 11, 2012 5:40 PM   in reply to avirambo2008

    yeah i'm finding this as soon as installed flash pro cs6, i use it at work and at home

    and have the same issue, very annoying when using my cintiq too.

    hope there's a patch to fix this issue soon.

     
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  • Currently Being Moderated
    Sep 4, 2012 12:35 PM   in reply to avirambo2008

    having the same problem here
    i'm using Flash cs6 on windows 7(64) i7  860 @ 2,80GHz , also using cintiq 15x

    very frustrating bug, strongly reduces the affectivity of my work.

    is there any solution yet from Adobe?

     
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  • Currently Being Moderated
    Sep 4, 2012 12:46 PM   in reply to fuse_made

    I still haven't found anything online and Adobe has yet to chime i on this

    one. It's a big issue so I'm really surprised at the lack of attention they

    are giving this.

     
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  • Currently Being Moderated
    Sep 5, 2012 11:26 PM   in reply to Atomic Monster

    Hello,

     

    Just so that we are clear, do all keyboard shortcuts fail or some in particular? If there are any particular ones, could you please list them?

     

    I am checking, because I tried shortcuts for Hand tool and Arrow Tool and they worked for me with Flash Pro CS6.

     

    Thank you for your patience,

    Suhas Yogin

     
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  • Currently Being Moderated
    Sep 6, 2012 1:08 AM   in reply to Suhas Yogin

    In my case it's all the "single key shortcuts" that are failing after like one minute of using the program

     

    "H" -hand
    "v" - arrow
    "Q" - transform

    "B" - brush

    "E" - eraser

    and so on...

     

    the shortcuts are working once i start the program, but after a minute or so, they stop reacting, also once i'm entering a graphic symbol, they will work again, but then fail within few seconds.

     

    thanks in advance

    and hope the issue could be solved soon.

     
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  • Currently Being Moderated
    Sep 6, 2012 1:13 AM   in reply to Suhas Yogin

    All the shortcut keys stop working when this happens and this will just happen in the middle of working. I'll try to pay closer attension to what I do before it happens but honestlty it happens about 50% of the time I use Flash CS6 at work. I work at a game studio and we have new systems so it's most likely not the hardware. For me I'm usually just drawing then suddenly I'll go to grab the image to move it and the hand icon doesn't appear. The icon usually stays stuck to what ever it was  when it broke. Then I'll try all the shortcut keys and I'll have to reboot Flash if I want them back. Anyone else notice what they're doing when it happens?

     
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    Sep 11, 2012 6:37 AM   in reply to avirambo2008

    yep me too - i haven't tried the other apps but all of the single key shortcuts in flash cs6 (from adobe cloud) do not work and i've installed it in the last 2 weeks (don't think they ever worked)

     
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    Sep 11, 2012 6:50 AM   in reply to Suhas Yogin

    By the way i just notised that the single keys shortcuts crush only when i work with my cintiq (cintiq 15x by wacom)

    when i work with a mouse or bamboo one pen, the shortcuts seem to be working fine.

     

    it that the way the program behaves also with other users?

     
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  • Currently Being Moderated
    Sep 11, 2012 10:55 AM   in reply to avirambo2008

    I'm having the same problem in all CS6 apps on Mac OS 10.8.1. The issue comes and goes. Holding shift no longer constrains proportions, option+drag doesn't copy, space bar doesn't give me the hand tool, etc. I have to do almost everything through menus, very slow and frustrating.

     

    Since the CS6 install, I also get the exact same issue when I go back to work in CS5.5

     

    I read elsewhere online that browser installs can effect this. Some people updated their Firefox and fixed it, some people updated Safari and Chrome for same effect. Also some said you have to quit your browser while using CS6.

     

    I updated Firefox yesterday and it fixed the problem. Today it's back, in CS6 and CS5.5. So I don't know if the Firefox update fixed it, or if it was merely coincidence.

     
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    Oct 17, 2012 3:33 AM   in reply to avirambo2008

    My "shift scaling" isn't working either. Hope it will come a fix soon...

     
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    Oct 28, 2012 5:06 PM   in reply to ericjacobsson

    Mine stop working too

     

    Windows 7 Flash CS6

     

    Even copy/cut/paste stop working in the code but only inside Flash.  In other apps they still work.  Really need a fix for this.

     
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  • Currently Being Moderated
    Oct 29, 2012 7:44 AM   in reply to mola2alex

    I found on another thread that some text editors can cause this behavior.  Sure enough, it seems that Evernote was the cause, I needed to remove it from the system tray in order to get my keyboard shortcuts back.

     
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  • Currently Being Moderated
    Dec 16, 2012 3:46 AM   in reply to avirambo2008

    I was unable to toggle the actions window using the standard alt+F9 shortcut in Flash CS6 Professional (Mac).

     

    Discovered that in OSX 10.8.2 in System Prefs/Keyboard the 'Use all F1, F2, etc. Keys as standard function keys' tick box was un checked by default.

     

    Checking this option solved this particular problem.

     

    Sorry, I know that's not 100% relevant to your question but it was driving me nuts, thought it might be useful anyway.

     
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  • Currently Being Moderated
    Dec 19, 2012 3:47 AM   in reply to alien**

    Not sure if this will be useful to anyone because this seems like the stupidest fix in the world, but I've just had the problem where default shortcut keys in CS6 were working erratically and/or not at all. 

     

    Then I pressed Ctrl-Enter, the swf published, I closed the swf window and - magically - my shortcuts seem to work again, even on a restart!

     

    Random I know, and probably won't work for all, but if it works for some that's something.

     

    Wish Adobe staff would take more interest in acknowledging these sorts of  threads on their own forum and (better still) fixing the problem.

     
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  • Currently Being Moderated
    Dec 23, 2012 1:31 AM   in reply to opa-opa

    Same problem as most of you, my single key shortcuts didn't work at all. Ctrl + Enter as opa-opa said and *puf* they started to work O_o. Thanks mate

     
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  • Currently Being Moderated
    Jan 9, 2013 1:11 PM   in reply to avirambo2008

    Yep I've been experiancing this same problem in Flash Cs6. This is pretty irratating because it disables the Spacebar hotkey which is the most used one. I need to restart every 3 minutes or so to continue. I have been using a Cintiq too if that's leading to the problem somehow?

     
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  • Currently Being Moderated
    Jan 9, 2013 2:05 PM   in reply to Suhas Yogin

    I founds something very interesting. (and maybe a bandaid-solution for now)

     

    The hot keys seem to stop working when 2 things happen:

    1. The window of your document is NOT docked to the frame of Flash. So it's floating - not docked.

    2. You click outside of the flash program.

     

     

    When this happens your hotkeys break! I found that a quick fix is to dock your project to flash and the hotkeys will work again.

    Also this addresses the reports of this bug happening when using a Cintiq. Since you're using another screen when you're using a Cintiq, but it's super easy to accidentally click the desktop and when the document is brought over to the cintiq screen it's usually undocked away from the main Flash window!

     
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  • Currently Being Moderated
    Jan 16, 2013 10:26 PM   in reply to avirambo2008

    FOUND A TEMP solution!

     

    if you would open any other NEW project and try a short cut there.. now tab back ur working project and see all the short cuts are back on!

     

    do it like game code to save time!!!

     

    Ctrl + N

    Space

    Ctrl + W

    done!

     

    now u can see u can use shortcut in ur project!

     
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  • Currently Being Moderated
    Jan 22, 2013 2:30 PM   in reply to avirambo2008

    Hi, also frustrated when realised it's a bug and not my late-night flashing

    So, I work mostly on Win 7 (64bit) in Flash and noticed a workaround to this really annoying bug - just minimize/maximize back Flash and CONTINUE working with the shortcuts back. I really don't know what's up with Flash that messes it up randomly.

     

    Cheers!

     
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  • Currently Being Moderated
    Jan 23, 2013 9:20 AM   in reply to aresstarcic

    We have the same shortcut problem in Flash CS6 update2. The publish workaround does the job, for now.

    Please fix in next update ...

     
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  • Currently Being Moderated
    Mar 1, 2013 2:16 AM   in reply to fuse_made

    Same situation here. This is... annoying and becoming more obnoxious every minute. Please fix it. Soon, if possible.

     
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  • Currently Being Moderated
    Mar 3, 2013 12:01 PM   in reply to avirambo2008

    I'm having the same problem, publishing the SWF does fix it for a while however. This was not an issue in CS5.5, what is causing this? I have tried making a new key mapping profile and it's still happening.

     

    Considering this post is 7 months old and CS 6.5 is not far off, I am concerned these will not be addressed.

     
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  • Currently Being Moderated
    Apr 12, 2013 8:27 AM   in reply to avirambo2008

    I am having the same problem as well! The hotkeys have started working less and less. Even restarting the computer doesn't help anymore. Exporting the swf has worked for me as well, but this is silly.

     
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  • Currently Being Moderated
    Apr 26, 2013 7:17 AM   in reply to avirambo2008

    Yep, having the same problem here. It always seems to happen whenever I come out of a text field, if that's of any help

     
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  • Currently Being Moderated
    May 15, 2013 8:17 AM   in reply to avirambo2008

    I am having the same issues. For some reason, when I open a new or a saved doc, the keys will work for a few mins, then all of the sudden they will stop working. Sometimes they will start working if I just leave the project alone for about 15 mins. By the way, I am only having this issue with Flash. It happened when I had CS 5 and now it is happening with CS 6. I am running it on a Dell Latitude, Windows 7 (32-bit) 4gb of RAM, and a Intel i5 2.6GHz. I don't know if anyone else noticed that if I close multiple programs that I am using at the same time like Photoshop, Illustrator, Dreamweaver or iTunes or Spotify, it seems to help resolve the problem but only sometimes.

     
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