After a pefect install, Captivate will not launch. Windows XP Embedded. Service pack 2. "Adobe Captivate has encountered a problem and needs to close..." This message comes up even before the splash screen. Like I said, Captivate seems to install perfectly. Help?
Please follow the instructions.
First try run the Captivate as Admin mode.
try re-create the preferences. Go to this location and rename the Captivate folder.
C:\Documents and Settings\User Name\Local Settings\Application Data\Adobe
Rename the Captivate folder to "old"
Re-launch the Captivate and let me know if that helps.
Sorry I did not get to this sooner as I was travelling for business and had very limited access to email. Or anything else for that matter. I have tried renaming the folder with no resolution. Running Capitvate in Admin does nothing to help the situation, either. Thank you for your suggestions and help so far.